The more competition the e-commerce company and the development of technology company in Indonesia, website of Zalora Indonesia traffic rank declining. Measuring the quality of website by using WebQual 4.0 will help manage the web to be able to adjust the quality of the web with user perception. The research aims to make design of Data Flow Diagram model to measure website quality using WebQual 4.0 based on user satisfaction variable. A case study was conducted on the Zalora Indonesia website. Data Flow model is used to make design of system model recommendation, while WebQual 4.0 method is used to measure website quality to user satisfaction. The research data using primary data in the form of questionnaires involving 384 respondents in the city of Bandung who had transacted on the website Zalora Indonesia. Data analysis technique applies descriptive analysis. Based on the research result on the quality of the website Zalora Indonesia, simultaneous positive and significant impact on user satisfaction Zalora Indonesia website. t test result showed that three variables partially have a posotive impact on user satisfaction Zalora Indonesia website is usability quality, information quality and service interaction quality, with Information quality variable has largest impact. Therefore, the modeling system using the Context Diagram-Data Flow Diagram focused on information quality variable.Keywords : Data Flow Diagram; WebQual 4.0; User Satisfaction; Website Quality Abstrak Semakin maraknya persaingan perusahaan e-commerce dan perkembangan teknologi di Indonesia, website Zalora Indonesia mengalami penurunan traffic rank. Pengukuran kualitas web dengan menggunakan WebQual 4.0 akan membantu pengelola web untuk dapat menyesuaikan kualitas web dengan persepsi pengguna. Penelitian ini bertujuan untuk membuat perancangan model Data Flow Diagram untuk mengukur kualitas website menggunakan WebQual 4.0 berdasarkan variabel kepuasan pengguna. Studi kasus dilakukan pada website Zalora Indonesia. Model Data Flow digunakan untuk membuat perancangan rekomendasi model sistem, sedangkan metode WebQual 4.0 digunakan untuk mengukur kualitas website terhadap kepuasan pengguna. Data penelitian menggunakan data primer berupa kuesioner yang melibatkan 384 responden di Kota Bandung yang pernah bertransaksi pada website Zalora Indonesia. Teknik analisis data dengan menggunakan analisis statistika deskriptif. Berdasarkan hasil penelitian mengenai kualitas website Zalora Indonesia, secara simultan berpengaruh positif dan signifikan terhadap kepuasan pengguna website Zalora Indonesia. Hasil uji t menunjukkan bahwa tiga variabel secara parsial memiliki pengaruh positif terhadap kepuasan pengguna website Zalora Indonesia yaitu usability quality, information quality, dan service interaction quality, dengan variabel information quality memiliki pengaruh terbesar. Oleh karena itu, pemodelan sistem dengan menggunakan Context Diagram-Data Flow Diagram di fokuskan pada variabel information quality.

Based on statistical data, it is known that Android is the most popular smartphone with the largest number of users in the world, which is about 1.8 billion users. The high number of users also invite the many cases of information security and privacy caused by the lack of awareness of the user such as : spam, spoofing/phising, network incident, malware, uploading something personal data such as photos, phone numbers, addresses or having no antivirus. This study aims to find out about the awareness of the security of information and privacy of Android smartphone users by doing measurement of problem. The awareness has  some dimensions such as attitude, knowledge and behavior with the seven focus areas of information security namely trust in app repository, misconception about app testing, security and agreement message, pirated application, adoption Security control, spam sms and report of security incidents and three focus areas of privacy are perceived surveillance, perceived intrusion, secondary use of information. This research uses analytical hierarchy process (AHP) to measure the level of awareness of information security and privacy of smartphone users. Overall, the results of the research show that information security has an average level of awareness (71%) but the focus area of report for security incidents has a poor level of awareness (37%) this occur because users prefer to solve their own information security issues experienced and privacy has an average level of awareness (76%). However, for secondary use of information in attitude dimension has low awareness level (66%). Based on the results of this study, it can be concluded that smartphone users in Indonesia have a poor awareness level in maintaining security and privacy of their information.

The company's information system that currently mainstay is Enterprise Resource Planning (ERP). The different data systems and real data at PT OTKA and Odoo make the company need to evaluate so that the gap does not continue. This study uses Fit/Gap Analysis which is used to compare whether the system is in line with company expectations, and then Failure Mode Effect Analysis (FMEA) to obtain the Risk Priority Number (RPN) level. The evaluation results of a system evaluation described by the Unified Modeling Language and mockup User Interface. The research data uses primary and secondary data. The data validity uses the triangulation method. The results of this study are PT OTKA has not implemented the Odoo maximally because the percentage of Gap is greater than the Fit. After risk analysis, two processes with the highest RPN, each of it is 448, which is updating the inventory of goods in and out automatically. So recommendations for companies are the result of special processes and actors who can monitor each goods transfer.

The purpose of this study was to determine

No abstract