Significance This study uses large-scale news media and social media data to show that nationwide Black Lives Matter (BLM) protests occur concurrently with sharp increases in public attention to components of the BLM agenda. We also show that attention to BLM and related concepts is not limited to these brief periods of protest but is sustained after protest has ceased. This suggests that protest events incited a change in public awareness of BLM’s vision of social change and the dissemination of antiracist ideas into popular discourse.
Background Online physician reviews are an important source of information for prospective patients. In addition, they represent an untapped resource for studying the effects of gender on the doctor-patient relationship. Understanding gender differences in online reviews is important because it may impact the value of those reviews to patients. Documenting gender differences in patient experience may also help to improve the doctor-patient relationship. This is the first large-scale study of physician reviews to extensively investigate gender bias in online reviews or offer recommendations for improvements to online review systems to correct for gender bias and aid patients in selecting a physician. Objective This study examines 154,305 reviews from across the United States for all medical specialties. Our analysis includes a qualitative and quantitative examination of review content and physician rating with regard to doctor and reviewer gender. Methods A total of 154,305 reviews were sampled from Google Place reviews. Reviewer and doctor gender were inferred from names. Reviews were coded for overall patient experience (negative or positive) by collapsing a 5-star scale and coded for general categories (process, positive/negative soft skills), which were further subdivided into themes. Computational text processing methods were employed to apply this codebook to the entire data set, rendering it tractable to quantitative methods. Specifically, we estimated binary regression models to examine relationships between physician rating, patient experience themes, physician gender, and reviewer gender). Results Female reviewers wrote 60% more reviews than men. Male reviewers were more likely to give negative reviews (odds ratio [OR] 1.15, 95% CI 1.10-1.19; P<.001). Reviews of female physicians were considerably more negative than those of male physicians (OR 1.99, 95% CI 1.94-2.14; P<.001). Soft skills were more likely to be mentioned in the reviews written by female reviewers and about female physicians. Negative reviews of female doctors were more likely to mention candor (OR 1.61, 95% CI 1.42-1.82; P<.001) and amicability (OR 1.63, 95% CI 1.47-1.90; P<.001). Disrespect was associated with both female physicians (OR 1.42, 95% CI 1.35-1.51; P<.001) and female reviewers (OR 1.27, 95% CI 1.19-1.35; P<.001). Female patients were less likely to report disrespect from female doctors than expected from the base ORs (OR 1.19, 95% CI 1.04-1.32; P=.008), but this effect overrode only the effect for female reviewers. Conclusions This work reinforces findings in the extensive literature on gender differences and gender bias in patient-physician interaction. Its novel contribution lies in highlighting gender differences in online reviews. These reviews inform patients’ choice of doctor and thus affect both patients and physicians. The evidence of gender bias documented here suggests review sites may be improved by providing information about gender differences, controlling for gender when presenting composite ratings for physicians, and helping users write less biased reviews.
Significance Much of online conversation today consists of signaling one’s political identity. Although many signals are obvious to everyone, others are covert, recognizable to one’s ingroup while obscured from the outgroup. This type of covert identity signaling is critical for collaborations in a diverse society, but measuring covert signals has been difficult, slowing down theoretical development. We develop a method to detect covert and overt signals in tweets posted before the 2020 US presidential election and use a behavioral experiment to test predictions of a mathematical theory of covert signaling. Our results show that covert political signaling is more common when the perceived audience is politically diverse and open doors to a better understanding of communication in politically polarized societies.
Individuals often signal identity information to facilitate assortment with partners who are likely to share norms, values, and goals. However, individuals may also be incentivized to encrypt their identity signals to avoid detection by dissimilar receivers, particularly when such detection is costly. Using mathematical modeling, this idea has previously been formalized into a theory of covert signaling. In this paper, we provide the first empirical test of the theory of covert signaling in the context of political identity signaling surrounding the 2020 U.S. presidential elections. We use novel methods relying on differences in detection between ingroup and outgroup receivers to identify likely covert and overt signals on Twitter. We strengthen our experimental predictions with a new mathematical modeling and examine the usage of selected covert and overt tweets in a behavioral experiment. We find that people strategically adjust their signaling behavior in response to the political constitution of their audiences and the cost of being disliked, in accordance with the formal theory. Our results have implications for our understanding of political communication, social identity, pragmatics, hate speech, and the maintenance of cooperation in diverse populations.
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