Social media has become explosive, permeating every sphere of the socio-cultural lives of individuals and businesses, and causing nations to technologically evolve. The dramatic growth in the adoption and use of social media has become beneficial to Small and Medium Enterprises (SMEs), significantly contributing to resolving a nagging challenge of effectively advertising their goods and services. Consequently, SMEs can achieve business growth and sustainability through increased adoption and harnessing the opportunities provided through the use of social media. The COVID-19 pandemic has provided an impetus for both consumers and SME businesses to leverage interaction through social media, which may lead to business growth. This research thus sets out to identify how social media contributes to the growth of SMEs within a developing country context. To accomplish this objective, primary data was collected from SMEs in the hospitality industry across the sixteen administrative regions of Ghana using survey and simple random sampling techniques. Questionnaires were distributed to the managerial staff of each randomly selected survey participant. Out of the 900 questionnaires distributed, 718 were filled correctly for the data analysis. The researchers quantitatively analyzed the responses using Partial Least Square-Structural Equation Modeling(PLSSEM) statistical software ADANCO 2.0 version. The results indicated that Small and Medium Enterprises are capable of using social media for customer attraction, business marketing strategy, communication channel and increased financial performance.
The Covid-19 pandemic has affected all areas of our lives. The non-pharmaceutical anti-pandemic measures taken by the governments of the countries to reduce the number of people infected or reverse adverse developments also have a strong impact on the economic side of citizens' lives. The shutdown measures put an end to the activities of many entrepreneurs, who had to lay off their employees. Thus, the Covid-19 pandemic is a major reason behind the rising unemployment. This is also the case in Slovakia. Since March 2020, when the first measures came into force, the registered unemployment rate has been rising. The highest inflow of new jobseekers occurred in April 2020. In this article, we discuss development of the unemployment rate and of the numbers of newly registered jobseekers in Slovakia during the period from November 2019 to October 2020 and examine in more detail the impact of the shutdown measures on the development of the number of jobseekers in Slovakia and on the individual economic sectors according to the NACE classification. It was confirmed that these measures had the greatest impact on the sectors that are also the most publicized, such as the accommodation and food service industry, real estate, administrative and support service industry, arts, entertainment and recreation and other service industries. In these sectors, the number of new unemployment claims increased several times, especially in April 2020, and in some of them, the rate of the new unemployment claims has not returned to last year’s values or those from the beginning of 2020.
The aim of the study is to find out the perception of the concept of corporate social responsibility (CSR) by the segment of small and medium-sized enterprises in the Czech Republic. In connection with the objectives of the study, a questionnaire survey was carried out on a sample of 419 respondents – business owners and managers. The data were collected from September 2019 to January 2020. χ2 and Z-score were used to assess the hypotheses. It was found that there were statistical differences in the perception of some aspects of the positive impact of the introduction of the CSR concept in case of monitoring responses based on the geographic scope of the business. The results showed that although the manager should take into account the ethical and moral implications of his decisions, less than half of the respondents are familiar with the concept of CSR and enforce it in their management practice and ultimately managers cannot identify positive benefits from CSR implementation – it declares positive answers whose values oscillate around 30%. The findings show that there are no statistically significant differences in the answers of managers depending on the size of the company - this proves that micro, small and medium enterprises, respectively their managers do not differ in their attitudes to the topic of CSR. The final effect of the paper is to show the perception of the concept of CSR of entrepreneurs - respondents in the Czech Republic.
The article aims to find out the perception of human capital issues by entrepreneurs of small and medium-sized enterprises within the V4 countries, who implement the concept of CSR in their managerial praxis. The paper is based on a questionnaire survey with data collection from September 2019 to January 2020 with a total of 1585 respondents. Statistical methods of Pearson's chi-square and z-score were used to test the hypotheses. The results revealed differences between countries in terms of employees' turnover, perception of employees as the most important corporate capital, or the implementation of participatory management style. On average, 93% of respondents consider employees the most important company capital across the countries. There is also a strong consensus on the necessity of evaluating employee performance and motivation to innovate work practices.On the contrary, differences in the opinion on staff turnover were found among researched countries. The highest rate of turnover is among Polish entrepreneurs, and the lowest is in Hungary. With the growing company's size, the turnover of employees is getting higher. A participative management style is mainly implemented in the praxis by Slovak entrepreneurs (90%) and least by Hungarian (68%). However, Hungarian entrepreneurs are highly aware of the fact that their employees try to increase their performance, and healthy competition prevails among them (74%). The results may be interesting for those who promote or implement CSR in the conditions of the researched countries.
This study aims to evaluate the perception of bankruptcy by small and medium-sized enterprises from the V4 region. CSR implementation in business activities was selected as the comparison criterion. The research paper is based on a questionnaire survey of 1585 respondents. The data were collected from September 2019 to January 2020. The research hypotheses were evaluated using the χ-quadrat test and Z-score statistical methods. Differences between the enterprises which implemented CSR in business and other companies were found. The research focused on bankruptcy perception as a natural part of the business and as a valuable experience for future company development. Entrepreneur failure and self-confidence showed that V4 SMEs with implemented CSR are less likely to go bankrupt if adverse economic developments occur. However, less than 50% of entrepreneurs consider bankruptcy as a valuable experience for further business. The majority of managers who have experience with CSR implementation positively differed in their opinions versus those without this experience. In general, V4 entrepreneurs who implemented CSR have a more positive perception of bankruptcy questions. The results may be interesting for those who promote or implement CSR in the focused countries. Our findings can be helpful for entrepreneurs to consider the benefits of being socially responsible in the working environment conception.
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