Workplace civilized behavior is a proactive behavior that conveys courtesy and respect based on social and organizational role obligations. This behavior depends on organizational culture. In recent years, with the influence of positive psychology on organizational behavior research, the value of workplace civility has attracted the attention of scholars, and there has been discussion about its implication and nature. Because workplace civility is inwardly demanding of self-control and outward-oriented behavior of conveying respect, it has positive significance for the shaping of individuals, the promotion of interpersonal relationships in organizations, and the cultivation of an organizational atmosphere. Based on a literature search, this paper provides an operational definition and basic research framework for workplace civility.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.