The development of financial technology has promoted the innovation and digital transformation of commercial banks. Through digital transformation, commercial banks can improve bank efficiency and operational capabilities. Through empirical analysis, this study explored the relationship between digital bank transformation and commercial bank operating capabilities and how COVID-19, bank categories, and enterprise life cycles affect the relationship between digital bank transformation and commercial bank operating capabilities. This study selected data from China’s commercial banks from 2011 to 2021 and used the regression method of fixed effects to conduct an empirical analysis. The research results show that the digital transformation of banks has improved the operational capabilities of commercial banks. Further analysis showed that the emergence of COVID-19 has negatively affected their relationship. At the same time, compared with rural commercial banks and commercial banks in the recession and phase-out periods, non-rural commercial banks and commercial banks in the growth and maturity stages play a more vital moderating role in the impact of the digital transformation of banks on the financial performance of commercial banks. The main research object of this study is Chinese commercial banks, and this study examines the results of banks’ digital transformation and enriches the research on digital transformation. At the same time, this study is helpful to investors who like investment banks and has good practical significance.

In the era of the digital economy, traditional industries have begun to realize digital transformations. For commercial banks, digital transformation is a trend and a requirement and is the only way to achieve sustainable development. At the same time, at the helm of the enterprise, executives play an essential role in the development of commercial banks. This study explored the relationship between digital bank transformation and bank efficiency, environment, society, and corporate governance (ESG) through empirical analysis, and how executives’ innovation awareness and executive technical background affect the relationships between digital bank transformation, bank efficiency, and ESG. This study used the regression method of fixed effects to conduct empirical research on the data of China’s A-share listed banks from 2011 to 2021. The research results show that the digital transformation of banks has improved efficiency and promoted the ESG performance of commercial banks. At the same time, executives’ innovation consciousness and technical background have played a positive regulatory role in banks’ digital transformation to promote bank efficiency and ESG. The main research object of this study was Chinese commercial banks. The bank’s digital transformation results were examined and the research was expanded to digital transformation and ESG. At the same time, this study has particular significance for investors who have a financial interest in banks.

Financial technology formed by the combination of digital technology and traditional finance is gradually changing the financial services model. The development of financial technology has influenced the behaviour of commercial banks. It has promoted the innovation of commercial banks. And it has promoted the digital transformation of commercial banks. In this paper, it is intended to explore the relationship between financial technology and digital transformation of banks through positive analysis. As well as to explore how the age of enterprises listed and enterprise life cycle affect the relationship between financial technology and digital transformation of banks. This paper conducts an empirical research on the data of China's A‐share listed banks from 2011 to 2021 using a two‐way fixed effects regression method. The results of the research indicate that financial technology promotes banks' digital transformation. Meanwhile, the age of enterprise listing and enterprise life cycle play a positive moderating role in financial technology promoting banks' digital transformation. In this paper, it is the first time to conduct an empirical research with the number of monthly active users of mobile banking as a proxy variable for digital transformation of banks, which enriches the study of financial technology. It has certain reference value for promoting digital transformation of banks.