Recent interest in ethical AI has brought a slew of values, including fairness, into conversations about technology design. Research in the area of algorithmic fairness tends to be rooted in questions of distribution that can be subject to precise formalism and technical implementation. We seek to expand this conversation to include the experiences of people subject to algorithmic classification and decision-making. By examining tweets about the "Twitter algorithm" we consider the wide range of concerns and desires Twitter users express. We find a concern with fairness (narrowly construed) is present, particularly in the ways users complain that the platform enacts a political bias against conservatives. However, we find another important category of concern, evident in attempts to exert control over the algorithm. Twitter users who seek control do so for a variety of reasons, many well justified. We argue for the need for better and clearer definitions of what constitutes legitimate and illegitimate control over algorithmic processes and to consider support for users who wish to enact their own collective choices. CCS Concepts: • Human-centered computing → HCI theory, concepts and models; Empirical studies in collaborative and social computing.
This article draws on ethnographic research in three rural places in the Western United States to understand how rural workers incorporate the Internet into their work practices. We find two key, divergent types of work in rural areas that leverage the Internet: (1) telework and (2) work to market and sell goods and services online. We consider why these two forms of Internet-enabled work are pursued by different segments of the rural population, attending to the socio-demographic variation within and between these two broad categories. Some key differences include whether workers are urban transplants or rural-originating, in “white-collar” or “blue-collar” occupations, and whether they are men or women. We argue that deficit framings that focus on inadequate infrastructure or absent skills are insufficient to understand such patterns of differentiated use. Instead a sociocultural explanation is needed: one that draws connections between work cultures, occupational values, skills, and practices.
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