The article examines the client-oriented approach in the development strategy of banking services. Customer focus in banking based on price competition and is one of the criteria for the competitive position of the credit institution. The main activity of the bank is a customer service organization providing a full range of services designed to meet the needs of the client.

Th e article discusses main types of corporate banking services, points out problems of bank sector aff ecting business eff ectiveness and due to be solved together by banks and the State.