In the paper the advantages of the service-oriented architecture of e-government and its prospects for Ukraine are revealed. Service-oriented e-government is governed by a service-oriented architecture. Service-oriented architecture is the functionality of software as services aiming to establish compatibility in their provision. The model of service-oriented e-government architecture is divided into five layers (levels), arranged from bottom to top: operational level, semantic level, service level, process level, presentation level. The practice of service-oriented e-government in foreign countries is studies: USA, Canada, and Great Britain. These countries implement the so-called Anglo-American model of informatization of the state, which is based on: removal of redundant functions of government, delivery of public services to citizens, meeting the needs of citizens through information technology. This model promotes the development of transactions, payment for services via the Internet. Foreign experience shows that a key feature of government activities is to ensure the success of the implemented actions, as well as to control the quality and scope of services. Therefore, when developing e-government projects, the governments take their efforts to get the corresponding positive consequences in the availability of services: providing quality services to citizens and businesses; increasing revenues; easing the financial burden on federal and local governments, primarily by reducing documents and electronic services on the Internet. The trends of the model implementation in Ukraine are studies. The evolution of the issue included the Program «Electronic Ukraine», the realization of the E-Government Information System. The further steps are analyzed based on the information from the official website of the Ministry of Digital Transformation of Ukraine which provides the cases of service-oriented state (Popular services). The projects of the Ministry on Digital State digitize many services, update their legal framework, streamline the activity of state registers, and provide technical capabilities and data protection. It is concluded that service-oriented architecture of e-government is characterized by the features of its implementation based on such principles as: information-centric approach; the principle of a common platform, which focuses on creating an open information environment and common technological infrastructure for more effective collaboration of all participants and users of e-government; the principle of user orientation (all e-government activities are aimed at meeting the needs of service consumers); the principle of security and confidentiality.

This paper examines the means by which Ukraine has sought to address a critical and highly complex unanticipated policy problem. This is the emergence of almost 2 million internally dislocated people (IDPs) within the country in 2014 as a consequence of major, highly violent and continuing border conflict in the country’s South and East. In large part, as a consequence of its financial and administrative circumstances, Ukraine has addressed this situation in what has been a relatively unique manner for the country, relying upon organizations other than a central government ministry to shape and implement critically important policy and service delivery. This paper documents and maps both the extensive array of organizations whose involvement has gradually led to the emergence of what has become essentially a fledgling system of multi-level governance (MLG) which has been critical to the nation’s success in addressing the very difficult and complex policy problems created by massive internal dislocation. In so doing, the paper explores MLG, both theoretically and as it has developed in actuality, in terms of Ukraine’s response to the critical problems posed by the need to address its large and serious IDP crisis. The paper also examines the issue of community adaptation by IDPs and develops two models of community response. In order to do this, the paper relies upon historical review, comparative analysis, personal interviews and the use of expert focus groups.

The article examines the conceptual and methodological principles of identifying the need for mastering a foreign language for specific purposes by students of an educational program in public management in the field of health care. The role and significance of the English language in the modern world are revealed, in particular with regard to English for Business and Economics (EBE). The directions of the language for specific purposes are studied: English as a native language; English as a second language; English as a foreign language and types of English language teaching. The origin of English for specific purposes (ESP) -the language of professional direction -is considered. It is noted that within ESP, more attention is paid to English for Occupational Purposes (EOP), and less to English for Academic Purposes (EAP). Various interpretations of this concept are provided and such varieties as the language for business and economics (EBE), English for Science and Technology (EST) are described. The role and importance of the English language teacher, who, in addition to the language itself, must have competence in the discipline he/she teaches and be able to update the educational material. The context of ESP courses is examined and made a conclusion that it varies from one field of activity to another, as there is a dependence on the number of those who is interested in it and the level of their demand. This leads to the enrichment of some spheres of activity and to the certain ignoring of others. It is indicated that together with the study of ESP, other components are important, such as English for general purposes, (EGP or General English -GE). Peculiarities of English language learning by students of «Public management in health care» are considered under the needs of various stakeholders.

The article examines the concept of leadership in the health area in the context of identifying the core competencies and training required in health management and the professionalization of management to effectively perform their roles. The paper studies various management and leadership theories, including institutional theory, open systems theory, advanced strategic management theory, and environmental theory. There are many theories of leadership that underlie management and leadership practices. The most famous of them are trying to consider what underlies successful leaders. The paper argues for leadership in health sector. On the one hand managers (trained, professional health managers) exercise management authority, exercise managerial functions, and provide leadership. On the other hand, medical professionals (including doctors and nurses) and other specialists with no experience in management can move into leadership positions and become leaders. Various training and development strategies are currently being used to address identified skills gaps, aiming to develop new competencies and improve existing ones. Such strategies include formal and informal learning and professional development in the form of academic programs and non-formal approaches to learning such as coaching, mentoring, role modeling, on-the-job training or contextual learning and experiential training. Both approaches to learning have been recognized as important for improving the skills of management, especially in complex systems such as health care. It is concluded that further research is needed on the relationship between targeted training, professional development, the development of individual management competencies and the effectiveness of the health system as a whole.

The article reveals the assessing methods of inter-community cooperation at the regional level regarding its migration and institutional ties. The recommendations on the assessment of inter-municipal relations are focused on the development of appropriate strategies for cooperation between local communities. The article defines the algorithm of analysis and evaluation of inter-municipal relations. The essence and peculiarities of the relevant stages of cooperation are examined and revealed. The components of the assessment of inter-municipal relations and methods of their definition are offered. The matrix and the corresponding coefficients of inter-municipal ties are examined.