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Abstract. The level of intellectual activity in developed countries gives evidence concerning innovative economy formation and relevant employment model. The similar trends are being observed in Ukraine. Benefitting from the advantages existing and removal of key curbs regarding ICT introduction are of the actual importance in this country. The active participation of the state in gaining the true balance between technologies development and creation of proper conditions for market gears operation as well as favorable regulatory environment formation will favor ICT development in Ukraine. The specificity of innovative economy and their effect on local labor market and employment are considered in the article. Transformation of labor contents and character, gradual transition from functioning to project activity requires shaping a set of new skills peculiar to labor force as well as universal employee formation who is capable to fulfill both production and organizational duties, be engaged in projects and, correspondingly, who possesses creative abilities and thinking a new way while estimating production processes concerning their interdisciplinary and intercultural links. Based on monitoring examination of labor force skills matching to workplaces requirements the following future skills are shaped: design mindset, systems, project, computational, novel and adaptive thinking, transdisciplinarity, cognitive load management, virtual collaboration, inter-sector communication, project management, programming IT solutions, service orientation, multilingual and multicultural abilities, coordinating with others, artistic skills, ability to work under uncertainty. Prospective future jobs which need above-mentioned skills are analyzed.

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The monograph examines the theoretical, methodological and practical aspects of socio-economic development of cities in the context of decentralization. Theoretical and methodological bases of providing and forming institutional bases of social and economic development of cities are substantiated. Considerable attention is paid to identifying priority areas and ways to increase citizen participation in urban development. The strategic directions of formation of the model of sustainable social and economic development of cities are determined. For research and teaching staff, heads of state executive and local governments and specialists dealing with decentralization and socio-economic development of communities, graduate students, students majoring in 073 "Management", 281 "Public Administration", 051 "Economics", 081 "Law".

The purpose of the article is to study and evaluate management factors that affect the quality of educational services, to identify priority directions of action to quickly ensure the proper quality of educational organization services. Empirical methods, statistical methods (building a Pareto chart), analysis and synthesis were used during the research in order to assess the risks and weaknesses of distance studying, determine the level of quality of educational services, as well as justify proposals and practical recommendations. In the process of research, it was found that the following factors, the impact on which will make it possible to solve the problems of improving the quality of distance education in GSEI in general by at least 80%, were: low motivation of students; insufficient digital infrastructure in GSEI; ineffective interaction with the participants of the educational process; managers lack previous experience in remote work organization; limited technical support of the distance studying organization. However, the main factor in identifying quality assets and shortcomings should be the education seekers, as consumers of the services provided to them. The introduction of leadership approaches and the use of the concept of leadership-service is a way to revive the lost desire to experiment and create in the pedagogical team in order to improve quality. In order to optimize the process of distance studying, based on the results of the conducted research, a number of recommendations for improving the quality of educational services are proposed.