2000 Yilinda Tse'den Iso 9001-9002 Belgesi̇ Almiş Reel Sektör İşletmeleri̇ni̇n Ürün Geli̇şti̇rme Süreci̇ndeki̇ İyi̇leşti̇rme Çabalari Bakimindan Siniflandirilmasi

Abstract

In this study, the aim is ta classifv firms according ta improvement efforts in the pradact deveiantent process. This research was conducted on Turkish manufacturing firms that have received ISO 900i-9002 certifications from Turkish Standards Institution," in 2000. Data received from the research were processed through the SPSS for Windows 10.0 and factor and cluster analyses are used. 48 questianares were run for the analyses. Cluster auaıîvsis results showed that three distinct clusters were