A collaborative method for business process oriented requirements acquisition and refining

Lai, Han; Peng, Rong; Ni, Yuze

doi:10.1145/2600821.2600831

Cited by 11 publications

(15 citation statements)

References 25 publications

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“…F4, in which the used modeling language must be adequate for the intended target group and appropriate for the aim of modeling, has been instantiated for the target group of operative people without conceptual modeling experiences, as is required for the present instantiation of the CoMPArE articulation scheme. The modeling language has been designed to represent concrete work cases, as evidence in existing research (e.g., Kabicher and Rinderle-Ma 2011;Lai et al 2014;Santoro et al 2010) shows that people inexperienced in conceptual modeling are better capable to develop an understanding of the concepts necessary to describe a work process in this way. To make the notation more accessible for inexperienced modelers, it was limited to three elements with generic semantics suitable to model collaborative work processes.…”

Section: Fulfillment Of Required Propertiesmentioning

confidence: 99%

“…Given the origins of conceptual modeling, most work in this area has been motivated from an information systems perspective (Curtis et al 1992), and aims at creating or configuring IT-based systems for operative work, i.e. using them as a means for requirements engineering (Insfrán et al 2002;Berki et al 2004;Lai et al 2014). Existing approaches in general assume that the contributing actors have existing modeling skills (Türetken and Demirörs 2011;Rittgen 2009a).…”

Section: Introductionmentioning

confidence: 99%

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Supporting the Collaborative Construction of a Shared Understanding About Work with a Guided Conceptual Modeling Technique

Oppl

2016

Group Decis Negot

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The existence of a shared understanding about a collaborative work process among all involved actors is one prerequisite for its successful implementation. The development of a shared understanding is facilitated when the actors make explicit their individual views and create externalizations that can be used as subjects of discourse. Instruments supporting externalization and discourse about collaborative work need to provide adequate forms of representation and guide actors in implementing these reflection and alignment processes. Appropriate guidance can facilitate the construction of a shared understanding for actors not accustomed to such processes. This paper introduces a methodology that offers structural and procedural guidance by adopting diagrammatical conceptual modeling techniques. This methodology has been evaluated extensively in a multiple case study. A combination of interaction analysis of the modeling process and ex-post assessment of the actors' perceptions has been used to evaluate the adequacy of the proposed methodology with respect to the pursued objectives. The results confirm that the modeling methodology and the proposed guidance measures appropriately support the process of constructing a shared understanding about collaborative work processes.Keywords Multi-perspective articulation of work · Diagrammatical conceptual modeling of communication and work processes · Domain-expert-driven modeling · Bottom-up organizational development

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Section: Fulfillment Of Required Propertiesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Supporting the Collaborative Construction of a Shared Understanding About Work with a Guided Conceptual Modeling Technique

Oppl

2016

Group Decis Negot

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“…Research on supporting inexperienced modelers focuses on measures to guide them through the process of creating a model without overloading them with syntactic formalism. Existing research (e.g., Santoro et al 2010;Fahland and Weidlich 2010;Kabicher and Rinderle-Ma 2011;Lai et al 2014) suggests that starting modeling based upon a concrete work case makes it easier for inexperienced modelers to develop an understanding of the concepts necessary to represent a work process in an abstract model.…”

Section: Natural Versus Techno-centric Modelingmentioning

confidence: 99%

Introduction

Oppl¹,

Stary²

2019

Designing Digital Work

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This chapter motivates the objective for introducing support measures and instruments for articulating, aligning, and enacting performative aspects of organizational work. It provides background information on supporting organizational actors to actively design their collaborative work processes. Of main interest are individual conceptualizations of work while ensuring syntactically correct and semantically valid work models to be processed by digital means. The chapter presents relevant framework constituents, namely humans, technology, and organization of work, while referring to the articulation and alignment processes by socio-technical means. From a dynamic system development perspective, learning support and human-centered representation of knowledge play a crucial role. Their major characteristics are discussed as common ground for the instruments presented in the subsequent chapters.

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“…Research on facilitating lay modeling focuses on measures to guide inexperienced modelers through the process of creating a model without overloading them with syntactic formalism and complex modeling constructs. Existing research (Santoro et al 2010;Fahland and Weidlich 2010;Kabicher and Rinderle-Ma 2011;Lai et al 2014) suggests that starting modeling based upon a concrete work case facilitates developing an understanding of the necessary concepts for inexperienced modelers when describing a work process in an abstract conceptual model. Using a case-based approach to modeling also reduces the number of language elements necessary to depict the work process.…”

Section: Sorting Out: Cards As Carrier Of Functions and Interactionmentioning

confidence: 99%

Value-Oriented Articulation

Oppl

Stary

2019

Designing Digital Work

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Holiday application procedure: An employee fills in a holiday application form. He/She puts in a start and end date of his/her planned vacations. The responsible manager checks the application and informs the employee about his/her decision; the holiday request might be rejected or approved. In case of approval the holiday data are sent to the human resource department (HR) which updates the days-off file.

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A collaborative method for business process oriented requirements acquisition and refining

Cited by 11 publications

References 25 publications

Supporting the Collaborative Construction of a Shared Understanding About Work with a Guided Conceptual Modeling Technique

Supporting the Collaborative Construction of a Shared Understanding About Work with a Guided Conceptual Modeling Technique

Introduction

Value-Oriented Articulation

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