2022
DOI: 10.3390/ijerph19148824
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A Commentary on the Healthy Community Stores Case Study Project: Implications for Retailers, Policy, and Future Research

Abstract: In the United States, low-income, underserved rural and urban settings experience poor access to healthy, affordable food. Introducing new food outlets in these locations has shown mixed results for improving healthy food consumption. The Healthy Community Stores Case Study Project (HCSCSP) explored an alternative strategy: supporting mission-driven, locally owned, healthy community food stores to improve healthy food access. The HCSCSP used a multiple case study approach, and conducted a cross-case analysis o… Show more

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Cited by 5 publications
(4 citation statements)
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“…The USDA, in a 2022 request for comment on "small, mid-sized, and otherwise independent (SME)" processors (USDA 2022), highlights the recent consolidations in food retail with the potential to create unfair and anticompetitive practices throughout the food supply chain. This project has demonstrated the necessity and opportunity to provide healthy foods by small and mid-sized independent retailers [40]. The HFAHEI could be deployed to understand availability by competition in the market, ensuring the inclusion of small and mid-sized community stores.…”
Section: Discussionmentioning
confidence: 99%
“…The USDA, in a 2022 request for comment on "small, mid-sized, and otherwise independent (SME)" processors (USDA 2022), highlights the recent consolidations in food retail with the potential to create unfair and anticompetitive practices throughout the food supply chain. This project has demonstrated the necessity and opportunity to provide healthy foods by small and mid-sized independent retailers [40]. The HFAHEI could be deployed to understand availability by competition in the market, ensuring the inclusion of small and mid-sized community stores.…”
Section: Discussionmentioning
confidence: 99%
“…The use of online surveys is especially useful in the multichannel area, and a prerequisite is consumer familiarity with the Internet channel. This questionnaire's items were derived from previous research [4,14,20,34,39,82] with modifications. The study model, which includes influencing factors (quality of the offer, perceived ease of use, security of use, consumer satisfaction, chatbots in customer communication, and attractiveness of the channel) with multiple items, was evaluated using structural equation modelling (SEM).…”
Section: Methodsmentioning
confidence: 99%
“…In recent years, the literature has given chatbots increasing recognition as a significant technological trend that bolsters customer service [25,42,61,82,83]. Chatbots have emerged as an innovative medium of customer interaction [83,84], leading to studies analysing their impact on business outcomes, with a specific emphasis on customer service.…”
Section: Chatbots In Customer Communicationmentioning
confidence: 99%
“…By integrating sustainability into HR practices, organizations can attract and retain top talent, thereby gaining a competitive advantage in the market. Moreover, sustainable HR practices can lead to cost savings in the long run, as organizations invest in employee well-being, reducing healthcare costs, and absenteeism (Sundermeir et al, 2022).…”
Section: Implications For Policy Practice and Future Researchmentioning
confidence: 99%