A Comparative Case Study on Accountability of Corporate Social Responsibility (Csr) Practices in Oman LNG and Omifco at Sur City in Oman

Abstract

Purpose:The objective of the study is to familiarise policymakers and practitioners in both the companies in their achievements of CSR projects and specialization by comparing Corporate Social Responsibility Practices (CSR) in Oman Liquefied Natural Gas Company LLC (Oman LNG) and Oman India Fertilizer Company (OMIFCO).Design /methodology/approach: A questionnaire survey was adopted and the details of the companies' business CSR approaches, CSR projects, measurements of CSR projects, disclosure, and challenges, in the long run, were obtained from the CSR experts in the companies. Further, secondary data was also collected from the companies' websites, annual reports, and CSR bulletins. Findings:The results of the study indicate that both the companies contribute to society in a positive way as they are accountable to implement CSR as they are the main players in Sur. Both the companies, value developing a practical CSR strategy in their business model concerning customers, stakeholders, contractors, and suppliers, more importantly, the society. However, there is no systematic approach and assessment approach to the level of impact on their CSR projects.Research Limitations / Implications: It is suggested that there is a need to establish a formal mean of dialogue between both the companies and the rest of the stakeholders in order to harmonize CSR projects so that replication of projects can be avoided. To achieve harmony of CSR projects, it is necessary to unite and share the best practices and innovative initiatives of CSR, through the development of a guide to familiarise the CSR concepts along with the tools and methodologies.Practical Implications: It can be seen that setting measurable goals, techniques, sustainability issue mapping, sustainability management system, life cycle assessment and CSR reporting are the significant gaps in the CSR approach of both the companies and the model practices should prescribe the same.Originality/value: This is the first-hand study of its kind as there is no comparative study of O&G companies has been done.

The impact of web marketing on corporate social responsibility (CSR) and firms' performance

“…The spending should constantly be in an ethical way and should give precedence to societal interest over enlarging stakeholders' values (Nurunnabi et al ., 2020). There are no organized method and evaluation criteria to the level of effect on their CSR activities in Oman (Al Salmi and Khan, 2019). The level of CSR in United Arab Emirates had the greatest level of CSR compared to the other GCC countries including Oman (Musleh Alsartawi, 2020).…”

Accountability, marketing relacional y grupos de interés en el transporte aéreo colombiano

“…Inicialmente, a partir de la revisión de la literatura, se identificaron ocho perfiles de grupos de interés a los cuales cualquier sector debe responder en relación con su impacto. A saber, colaboradores, clientes, cadena de abastecimiento, accionistas, medioambiente, gobierno y sociedad (Andriof & McIntosh, 2017;Batista, 2018;Gupta & Agrawal, 2016;Kim & Kim, 2019;Lee, Seo, & Sharma, 2013;Luo, Lam, Chau, Shen, & Wang, 2017;Salmi & Khan, 2019).…”

“…En la literatura se pueden identificar diversas denominaciones y aproximaciones para lo que se conoce como stakeholders o grupos de interés, ya sean colaboradores, clientes, accionistas, medioambiente, gobierno y sociedad (Lee, Seo, & Sharma, 2013;Luo, Lam, Chau, Shen, & Wang, 2017;Salmi & Khan, 2019). De modo que para cualquier investigación se deben determinar sus diferencias al momento de revisar metodologías o modelos (Estándares GRI, Reporte Integrado, ISO 26000, u otros) que suelen agruparlos, a partir de aspectos materiales generales como los asuntos económicos, sociales y ambientales.…”

“…Por otra parte, debido a que el enfoque de la investigación busca una mirada integral a los grupos de interés, adicional a lo ya mencionado. Así bien, la literatura plantea diversos factores relevantes a analizar, entre ellos; el diálogo directo con los grupos de interés (Salmi & Khan, 2019), los aspectos estratégicos organizacionales, el desarrollo de un código de gobierno corporativo y una estructura de gobernanza corporativa (Becerra Velasco, Espinosa Ávila, Guzmán Hurtado, & Rodríguez Vargas, 2017;Jouini, Ajina, & Derbali, 2018;Thompson, Alleyne, & Charles-Soverall, 2019), y la medición de los resultados e impactos incrementales relacionados con el desarrollo humano y la expectativa de las partes interesadas en la lucha contra la pobreza (Dwyer, 2007).…”

تقييم ممارسات الإفصاح للمسؤولية المجتمعية للشركات في سلطنة عمان (2016 إلى 2018)

“…Organizations seek to be legitimate in the eyes of the various stakeholders who are able to affect their legitimacy by disclosing their social and environmental information in their annual reports (Donovan, 2000). Many researchers have used this theory in their CSR studies, such asMobus (2005( ), Ahmed, et al (2004, Lanis & Richardson (2013), Archel, et al (2009) and Lightstone & Driscoll (2008). Although there is growing acceptance of the legitimacy theory as an illustration of CSRD, the theory remains underdeveloped because the legitimacy motives for CSR decisions are based on an organization's perceptions about the view of stakeholders towards CSR.…”