A Comparative Study of Organizational Grief Support and Burnout Among Nursing Home Staff

Abstract

Background and Objectives The purpose of this study was to examine the relationship between dimensions of grief support (recognition of the relationship, acknowledgement of the loss, and inclusion of the griever) and aspects of burnout (emotional exhaustion, depersonalization, and personal accomplishment) among nursing home staff. Research Design and Methods Data was collected from 553 nursing home (NH) workers from 37 nursing home facilities in 5 states during fall 2022. Responses to the Maslach Burnout Inventory (MBI) and Grief Support Health Care Scale (GSHCS) were analyzed for this study. Results The study found that recognizing the relationship with deceased patients led to a decrease in exhaustion and depersonalization among workers, while simultaneously enhancing their sense of personal accomplishment. Including the griever in the support process lowered all burnout sub-scales for nursing home staff. Acknowledging the loss was associated with higher levels of personal accomplishment. Registered nurses, nurse practitioners, and physicians experienced higher levels of exhaustion and depersonalization compared to other nursing home staff. Behavioral health workers had the highest personal accomplishment, while direct support workers reported the lowest. Discussion and Implications These findings have important implications for improving the well-being of nursing home staff, emphasizing the importance of organizational grief support, and tailored interventions to address burnout among different healthcare provider roles in nursing homes.