A comparison of empathic communication pattern for teenagers and older people in online support communities

The effects of generational differences on use continuance of Twitter: an investigation of digital natives and digital immigrants

“…However, it aligns with generational research (Gursoy, Maier, and Chi 2008;Vodanovich, Sundaram, and Myers 2010), with these researchers stressing that older generations are characterised by significantly higher freedom from pressure to conform. Younger users use microblogging mainly to keep in touch with peers and chat rooms to find support and socialise (Siriaraya et al 2011). Twitter allows employees to share information and ideas with colleagues and friends, facilitating the scheduling of work activities and interpersonal relationships.…”

Online communication, social media and adolescent wellbeing: A systematic narrative review

“…Survey research (55%) was by far the most widely employed research design, followed by qualitative (12%), longitudinal (12%), content analysis (11%), experimental (4%), case control (3%) and mixed method studies general, displayed more emotionally empathic online communication than adults (Tichon and Shapiro, 2003;Cerna and Samhel, 2009;Ko and Kuo, 2009;Duggan et al, 2011;Siriaraya et al, 2011;Cash et al, 2013). As a result, a growing body of evidence is emerging examining the potential role of supportive virtual environments for young people (Tichon and Shapiro, 2003;Ko and Kuo, 2009;Cerna and Samhel, 2009;Nicholas, 2010;Dolev-Cohen and Barak, 2013;Siriaraya et al, 2011). phenomenon is provided whereby young people whose offline friendship quality is perceived as 'high' had greater benefits from online communicative activities those who did not possess high quality friendships (Ko and Kuo, 2009;Maarten et al, 2009;Davis, 2012).…”

“…Social support offered through social networking sites, blogs, and specialist forums etc. provided a number of specific benefits such as increased emotional support, self-disclosure, reduced social anxiety and belongingness (Tichon and Shapiro, 2003;Valaitis, 2005;Ko andKuo, 2009, Duggan et al, 2011;Siriaraya et al, 2011;Quinn and Oldmeadow, 2012;Williams and Merten, 2013). However, one study of online self-harm websites highlighted the lack of 'trigger warnings' within informal support forums/websites compared to their professional counterparts, indicating…”

“…The rise of the internet and social networking sites has seen the rapid growth of readily available and accessible information on the social habits of individuals. Qualitative content analysis of publicly available profile pages, messageboards and blogs has been readily employed within this area(Cerna and Samhel, 2009; Duggan et al, 2011;Siriaraya et al, 2011;Williams and Merten, 2013;Cash et al, 2013). Such studies suggest a 'treasure trove' of information available online regarding the communication patterns and social lives of adolescents.…”

Using Aristotle’s theory of friendship to classify online friendships: a critical counterview

“…For example, Preece and Ghozati (2001) have analyzed 100 different online communities and concluded that expression of empathy is common online, especially in communities where the focus is on patient support or emotional support. Such findings have been offered by other researchers as well, who report that especially in health communities, there is a very high level of emotional expression, empathy and understanding between the community members (Lamberg 2003;Siriaraya et al 2011;Kaliarnta et al 2011). Thus, empirical research does not seem to support the claim that online communication can inhibit our empathetic disposition.…”