A Conceptual Framework for the Mining and Analysis of the Social Media Data

Joseph, Sethunya Rosie; Letsholo, Keletso J.; Hlomani, Hlomani

doi:10.14257/ijdta.2017.10.10.02

Cited by 2 publications

(1 citation statement)

References 22 publications

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“…Menurut Bauer dalam [12] usability testing adalah mengukur efisiensi, kemudahan dalam mempelajari, dan kemampuan untuk mengingat bagaimana berinteraksi tanpa mengalami kesulitan. Usability testing dapat dilakukan dengan melakukan tahapan-tahapan sebagai berikut [13] [14].…”

Section: Tinjauan Literaturunclassified

Pengujian Usability Website Andaru Persada Mandiri Menggunakan Nielsen Attributes of Usability

Rachmi

Nurwahyuni

2020

IKOMTI

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Di masa pandemi seperti saat ini, kebergantungan terhadap teknologi sangat besar. Semua kegiatan dialihkan menjadi berbasis daring termasuk salah satunya adalah penjualan. Penjualan melalui website termasuk didalamnya penyediaan informasi terhadap produk yang disediakan menjadi hal yang sangat penting untuk kelancaran proses penjualan dan promosi. Untuk memudahkan pengguna perlu diperhatikan aspek usability sebagai indikator keberhasilan sebuah website sudah sesuai dengan kebutuhan pengguna atau belum. Penelitian ini melakukan pengujian usability terhadap website Andaru Persada Mandiri sebagai penyedia alat laboratorium yang termasuk di dalamnya alat untuk melakukan tes usap sebagai pendeteksi awal Corona Virus Disease 19. Pengujian dilakukan melalui kuesioner dengan menggunakan model Nielsen. Hasil pengujian menunjukkan bahwa website Andaru Persada Mandiri memenuhi 4 variabel dari 5 variabel pengujian menurut atribut Nielsen, yaitu: learnability dengan nilai 3,93; memorability dengan nilai 3,99; efficiency dengan nilai 3,82; dan satisfaction dengan nilai 3,78. Ke depannya diharapkan website Andaru Persada Mandiri dapat memenuhi seluruh variabel agar dapat diterima dengan baik oleh penggunanya.

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Section: Tinjauan Literaturunclassified

Pengujian Usability Website Andaru Persada Mandiri Menggunakan Nielsen Attributes of Usability

Rachmi

Nurwahyuni

2020

IKOMTI

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A Framework for Social Media Data Mining and Analysis to Product and Service Development- Case of The Zimbabwean National Art Gallery

Kwenda¹,

Sarai

Zhou

2021

IJSRCSEIT

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Social networks have become a vital component in personal life. People are addicted to social network features, updating their profile page and collaborating virtually with other members have become daily routines. Web data mining is a new trend in current research studies. This study sought to develop a framework for social media data mining and analysis for the betterment and advancement of products (art effects) and services (exhibitions) with in the contemporary art industry of Zimbabwe through a case study of the Zimbabwean National Art Gallery. The information for this paper was gathered through the use of in-depth interviews, questionnaires, key-word search and API from the organization’s social media twitter handle were used to get the data for analysis. Focus group participants were chosen from the National art gallery and a matching number was selected from the artist who makes the artworks which will be soles or exhibited through the national art gallery. The findings suggested that, yes it is possible to inform the next batch of products with information mined from analyzing the sentiments or reviews of the previous set of artworks. Hence with this in mind the researchers managed to develop a framework which can be used to implement social media mining in the art sector of Zimbabwe. The proposed framework tried to handle the major limitations in current web mining frameworks by handling challenges such as special symbols, slang use, Data Validity analysis, time frame, and methodologies.

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A Conceptual Framework for the Mining and Analysis of the Social Media Data

Abstract: Social media data possess the characteristics of Big Data such as volume, veracity, velocity, variability and value

Cited by 2 publications

References 22 publications

Pengujian Usability Website Andaru Persada Mandiri Menggunakan Nielsen Attributes of Usability

Pengujian Usability Website Andaru Persada Mandiri Menggunakan Nielsen Attributes of Usability

A Framework for Social Media Data Mining and Analysis to Product and Service Development- Case of The Zimbabwean National Art Gallery

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