“…The customer perspective has a strategic goal that answers consumer demand for customer satisfaction [1,4,9,15,16,22,89,90], healthy and safe product quality [22], corporate image or green image [1,9,22], and continuous innovation [1,3,15,76]. Green image and innovation in the circular economy context will emphasize the fulfillment of community needs [28,35,41,45,47] with the strategic objectives of creating environmental sustainability [13,68] and utilizing waste as a source of energy and industrial raw materials [17,89,91,93]. The strategic goal of the internal business process perspective is to emphasize processes that significantly impact customer and community satisfaction [55].…”