A Conceptual Model for the Creation of a Process-Oriented Knowledge Map (POK-Map) and Implementation in an Electric Power Distribution Company

Abstract

Helping a company organize and capture the knowledge used by its employees and business processes is a daunting task. In this work we examine several proposed methodologies and synthesize them into a new methodology that we demonstrate through a case study of an electric power distribution company. This is a practical research study. First, the research approach for creating the knowledge map is process-oriented and the processes are considered as the main elements of the model. This research was done in four stages: literature review, model editing, model validation and case study. The Delphi method was used for the research model validation. Some of the important outputs of this research were mapping knowledge flows, determining the level of knowledge assets, expert-area knowledge map, preparing knowledge meta-model, and updating the knowledge map according to the company’s processes. Besides identifying, auditing and visualizing tacit and explicit knowledge, this knowledge mapping enables us to analyze the knowledge areas’ situation and subsequently help us to improve the processes and overall performance. So, a process map does knowledge mapping in a clear and accurate frame. Once the knowledge is used in processes, it creates value.

The relationship between knowledge mapping and the open innovation process: the case of education system

“…According to Teimourpour et al . (2016), knowledge maps have significantly contributed to the success of KM in the company by identifying, measuring, and visualizing the knowledge resources of the company, which is considered as part of the main KM process. Lin and Hsueh (2006) have proposed a knowledge map management system to facilitate KM in virtual communities of practice.…”

Research on Extension Method of Knowledge Graph of Power Equipment Health Management based on Blockchain

“…Some studies have introduced the knowledge map into the power system [3] . Literature [4] constructed a knowledge graph of power grid emergency plans through deep learning and rulebased knowledge extraction methods.Literature [5][6][7] introduces knowledge mapping technology into power grid dispatching system.As a decentralized system, blockchain has the characteristics of immutable data, smart contract, stability and reliability [8] .Literature [9] proposes a new platform for data exchange within smart grid using blockchain.Literature designed a state management system for power transmission and transformation equipment based on blockchain technology to realize intelligent discrimination of equipment.…”