Transformation in patterns of human interaction has shifted significantly in the use of the Internet, as these trends are rapidly evolving with the advent of online means for social interaction, such as social media, social networking, messaging, and so on. The transformation happens to give us challenges and opportunities to improve the quality of knowledge management undertaken by an organization. The most critical problem that in knowledge management issue is how to identify the state, ownership, and connectedness of critical knowledge in an organization visually. The studies to overcome these problems already done with a knowledge map approach, but in practice to do knowledge mapping is still done partially, either by the manual or automatic approach. Accordingly, this study aims to identify the critical components in building integrated knowledge maps from various electronic information sources that developed in the current Internet era. Through a literary study in an article that examines the map model of knowledge and by analysing smart terminology in several contexts from several kinds of literature. This study proposes a model of smart knowledge mapping conceptual model to be an initial model in developing a knowledge map that integrates various critical components.

Citation frequency is an important factor for estimating the quality of a scientific journal, and the number of citations that an academic paper receives is often used as a measure of its scientific impact. This study aimed to characterize the citation performance of scientific journals published by Indonesian publishers that have been indexed in Scopus by analyzing the number of citations available in the Scopus database and Google Scholar. The results of the study identified 30 Indonesian journals that have been Scopus-indexed, of which 22 were listed in SCImago Journal Rank up to October 2017. Journals in the engineering field were the most cited, with 2,427 citations, including 930 self-citations. A large proportion of the citations were of recently-founded journals. The mean proportional difference in the citation frequency between Scopus and Google Scholar was 14.71%.

Purpose This study proposes to adopt joint application design (JAD) in the requirement gathering process on developing a knowledge management system (KMS) using Fernandez methodology. It is proposed that Fernandez methodology produces only a list of KMS features and the requirement of the feature is still unclear. This study aims to produce KMS that meets the needs and expectations of users based on features of Fernandez's methodology. Design/methodology/approach This study was conducted using a combination methodology that combines Fernandez methodology to identify the feature needs of the organization and JAD to identify user requirements of KMS. The system prototype is evaluated by measuring user satisfaction using the Post Study System Usability Questionnaire. Findings The results of this study indicate that with the adoption of JAD it is possible to get the requirement in accordance with the expectations of the user. In addition, this study also shows that the level of user satisfaction with the prototype developed with the requirement is high at 84% of the maximum score. Research limitations/implications This study was used only in the education context, especially teaching assistant problems at the Faculty of Computer Science, University of Indonesia. For this reason, further research is needed for different contexts so that the implementation of this combination of methods can be generalized more broadly. Practical implications This paper provides practical implications for the development of KMS by identifying user requirements using JAD. Originality/value This paper provides a combination method to generate KMS that meets user requirements.

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Purpose Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various platforms through management system content such as blogs and social media that have encouraged such growth. An employee no longer only interacts in knowledge management (KM) in his organization but can communicate and collaborate to share knowledge through these platforms widely. Much of the spread of knowledge is a challenge for organizations to manage and use their knowledge and spread knowledge and become part of the expertise possessed by employees in their organizations. For this reason, an intelligent knowledge mapping approach is needed to facilitate finding, managing and identifying knowledge owned by an organization. This paper aims to see the use of smart knowledge mapping in organizations empirically. Design/methodology/approach This research was conducted empirically by conducting a literature study method to compile a questionnaire and conduct a survey through purposive sampling, sampling taken from the KM and Society Indonesia community. This survey limits only to respondents who have experience in conducting knowledge mapping in an organization. Findings The use of data sources that have been owned by the organization and also the consideration of the use of digital footprint employees spread across the internet can be a potential to explore the knowledge resources possessed by the organization. Of course, with the support of technology through the use of artificial intelligence (AI), it is expected to be able to present a comprehensive, adaptive and objective knowledge mapping for the organization. Practical implications The paper provides practical implications for knowledge mapping implementation in an organization by adopting AI with considerable digital footprint employees spread across the internet. Originality/value This paper provides empirical information about knowledge mapping implementation in Indonesian organization.