A Conceptual Model of ICT-Supported Unified Process of International Outsourcing of Software Production

Yalaho, Anicet

doi:10.1109/edocw.2006.5

Cited by 13 publications

(10 citation statements)

References 47 publications

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“…& Two of the studies selected (Yalaho 2006;Shaw and Clements 2006) would not have been included in the original tertiary, because they did not have a clear data extraction and aggregation process, although they did have a defined search process. & Two of the studies that investigated empirical software engineering (Segal et al 2005;Höfer and Tichy 2007) considered only one source (i.e.…”

Section: P11: a Broad Automated Search Will Identify More Relevant Pmentioning

confidence: 99%

Refining the systematic literature review process—two participant-observer case studies

et al. 2010

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Systematic literature reviews (SLRs) are a major tool for supporting evidencebased software engineering. Adapting the procedures involved in such a review to meet the needs of software engineering and its literature remains an ongoing process. As part of this process of refinement, we undertook two case studies which aimed 1) to compare the use of targeted manual searches with broad automated searches and 2) to compare different methods of reaching a consensus on quality. For Case 1, we compared a tertiary study of systematic literature reviews published between which used a manual search of selected journals and conferences and a replication of that study based on a broad automated search. We found that broad automated searches find more studies than manual restricted searches, but they may be of poor quality. Researchers undertaking SLRs may be justified in using targeted manual searches if they intend to omit low quality papers, or they are assessing research trends in research methodologies. For Case 2, we analyzed the process used to evaluate the quality of SLRs. We conclude that if quality evaluation of primary studies is a critical component of a specific SLR, assessments should be based on three independent evaluators incorporating at least two rounds of discussion.

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Section: P11: a Broad Automated Search Will Identify More Relevant Pmentioning

confidence: 99%

Refining the systematic literature review process—two participant-observer case studies

et al. 2010

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“…Effective outsourcing requires that clients and vendors have adequate level of shared knowledge concerning the components and services being provided (Yalaho, Nahar, Käkölä., & Wu, 2002). Sung and Young (2003), who investigated the success and failures of outsourcing projects, suggested that a strong formation of relational exchange attributes between vendor and client is essential to successful project implementation.…”

Section: Challenges To Outsourcing Successmentioning

confidence: 99%

Best Practices for Communication between Client and Vendor in IT Outsourcing Projects

Sharma¹,

Apoorva²,

Madireddy³

et al. 2008

JIITO

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It has been reported that outsourcing specialist knowledge work can enable business excellence by enhancing business competitiveness, economic value added service, quality, and market branding. Much of this may be supported by seamless technical communication flows between the vendors and clients of an outsourcing project. However, the potential loss of confidentiality, authority, and security are key factors organizations take into consideration before venturing into outsourcing. Developing an information communication platform which promotes a secure knowledge exchange culture in an environment conducive to trust is fundamental to mitigate these information risk factors. The empirical study reported in this paper investigated the central postulate that effective management of technical communication at every stage of executing an IT outsourcing contract reduces associated risks and establishes trust in an outsourcing relationship. The objective of the study was to provide knowledge managers with an insight into the effectiveness of communication flows for various outsourcing activities in order to support knowledge mobilization for effective service delivery. The field research was conducted through a survey of industry practitioners from vendor and client organizations with a sample size of 70+ respondents from 20+ organizations, about an equal number of clients and vendors. It is the intended contribution of this work to prescribe a socio-technical platform for professional technical communications between clients and vendors of outsourcing services that effectively manages information risks and the notion of trust arising from the project life-cycle.

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“…This study reveals that SME mainly outsource software development striving for increased flexibility and better skill access rather than mere cost savings. Mitigating these risks requires a structured approach in the shape of a risk management process [25], for example, or simply guiding principles for a sourcing decision that enable systemic thinking [6]. This is particularly challenging for smaller firms who are characterized by less structural formalism [4].…”

Section: Introductionmentioning

confidence: 99%

Outsourcing Location Selection with SODA: A Requirements Based Decision Support Methodology and Tool

Kramer

Eschweiler²

2013

Advanced Information Systems Engineering

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Abstract. This paper seeks to address the decision making problem in software development outsourcing scenarios in which a project manager is in charge of deciding about which software components will be outsourced and which ones will be developed internally. Therefore we propose a methodology and tool support which leverage the classification of a project's software components by means of a graph-based model of the components' requirements and their corresponding clustering. In the course of our design oriented research approach, a prototypical implementation of the methodology has been developed and evaluated. It illustrates the practical applicability of the proposed method. We thereby contribute to the location selection problem in distributed software projects and give guidance for in-house or external software production. The theoretical contribution consists of revealing an improved processing methodology for assessing software requirements and increasing the outsourcing success of a software project. Our contribution for practice is an implemented prototype for project leads of distributed teams.

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A Conceptual Model of ICT-Supported Unified Process of International Outsourcing of Software Production

Cited by 13 publications

References 47 publications

Refining the systematic literature review process—two participant-observer case studies

Refining the systematic literature review process—two participant-observer case studies

Best Practices for Communication between Client and Vendor in IT Outsourcing Projects

Outsourcing Location Selection with SODA: A Requirements Based Decision Support Methodology and Tool

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