A consensus on mediators' qualifications

Honeyman, Christopher

doi:10.1007/bf01000300

Cited by 6 publications

(6 citation statements)

References 7 publications

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“…In the professional literature, procedural expertise and substantive knowledge are both presented as important mediation skills (Honeyman 1993), although it is unclear which one is more important. The results of our study put considerably more weight on procedural expertise.…”

Section: Implications For Theory and Practicementioning

confidence: 99%

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What Makes Parties Trust Mediators?

Poitras

2009

Negotiation Journal

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Section: Implications For Theory and Practicementioning

confidence: 99%

“…“His calm, composed attitude was the most important factor in earning my trust,” wrote one respondent. The ability to remain calm and level‐headed in stressful and emotional situations has also been identified as an important mediator skill (Honeyman 1993).…”

mentioning

confidence: 99%

What Makes Parties Trust Mediators?

Poitras

2009

Negotiation Journal

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“…Such outlines of mediation have often been drawn from the authors' own experiences plus the observed and reported experience of other practitioners of “what works and what doesn't” (Kressel and Pruitt 1989). They are presented as models of effective practice and have been proposed as benchmarks of mediator competence (Honeyman 1993; National Institute for Dispute Resolution 1995; Herrman et al. 2001).…”

Section: Theories Of Interventionmentioning

confidence: 99%

A Theory Matrix for Mediators

Zariski

2010

Negotiation Journal

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The author uses a behavioral perspective to survey theory that may be useful in mediation. He notes the lack of diffusion of knowledge of theory among practitioners and argues that mediators should pay more explicit attention to theory. He presents a matrix comprising the behavioral factors of perception, emotion, cognition, communication, and intervention at the micro, meso, and macro levels of conflict and uses this matrix to organize and review some mediation theories. Several types of intervention theory are identified: integrated, generic, dialectical, developmental, and dialogical. The article closes by posing some outstanding theoretical issues and questioning whether current mediator training programs are adequate to bridge the gap between theory and practice.

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“…Given the explosive growth in the use of conflict resolution services, the premise that a mediator's performance cannot be evaluated has become untenable. To remedy this situation, practitioners and scholars alike have recommended establishing guidelines for evaluating and screening mediators (Honeyman, 1993;Bellman 1998). To remedy this situation, practitioners and scholars alike have recommended establishing guidelines for evaluating and screening mediators (Honeyman, 1993;Bellman 1998).…”

Section: Mediation In the Labor Relations Contextmentioning

confidence: 99%

“…Similarly, Honeyman (1993) suggests that the establishment of guidelines could help even out the disparities in talent between various mediators, by helping programs identify the specific training needs of individual mediators.…”

Section: Mediation In the Labor Relations Contextmentioning

confidence: 99%

Insights from the Federal Mediation and Conciliation Service

Mareschal

1998

Review of Public Personnel Administration

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In recent years, mediation has become increasingly popular as a means to resolve conflict. One important issue that arises out of the recent explosive growth in the practice of mediation is. what do mediators need to know in order to assist the parties in resolving their conflicts? This research attemtps to identify the determinants of mediator competence by examining the knowledge, skills and abilities of mediators in public sector labor relations. The research focuses on the core competencies requirements for mediators with the Federal Mediation and Conciliation Service and suggests which of the competencies may be applicable to mediation in other contexts.

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A consensus on mediators' qualifications

Cited by 6 publications

References 7 publications

What Makes Parties Trust Mediators?

What Makes Parties Trust Mediators?

A Theory Matrix for Mediators

Insights from the Federal Mediation and Conciliation Service

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