“…Concept definition has been an ongoing problem regarding academic cultural policy studies, with vague and debated terms such as culture, creative (cultural) industries and 'the museum' (Bennet, 1995;Hooper-Greenhill, 2000;Hesmondhalgh and Pratt, 2005;Galloway and Dunlop, 2007 are just some of the authors who discuss these). This paper, however, focuses on the academic concepts (that centre mostly on social exclusion) and the social inclusion policies introduced for museums since 1999.…”