A Design Science Framework for Designing and Assessing User Experience

Adikari, Sisira; McDonald, Craig; Campbell, John

doi:10.1007/978-3-642-21602-2_3

Cited by 16 publications

(12 citation statements)

References 21 publications

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“…Its methods have been used within the Design Science Research framework in order to gain a more comprehensive understanding of users interactive experiences with products and systems around new concepts like "pleasure" and "fun" [1]; enhancing several facets of achieving a valuable system experience like "useful", "credible", "accessible", "findable", "desirable" and "usable" [22]. Moreover, several user experience models reported in literature, seek to complement functional analysis and user interaction with the other sensual, emotional, social and cultural aspects of people's relationships with technology [1]. However, it has been challenging for health communication in information systems to meet these criteria because developers do not usually intensely involve the intended beneficiaries in the design process, resulting on a gap in what concerns meeting the users' needs [23].…”

Section: Design Methodologymentioning

confidence: 99%

“…To accomplish this we need to create new models based on previous literature findings and on the user's characteristics and requirements. New models can only be created when we explore new design strategies that may have a useful impact on individuals and organizations and contribute to change the real world [1]. This paper documents a multi-phase design process and strategy, resulting in the creation of an integrated PHR model and prototype.…”

Section: Introductionmentioning

confidence: 97%

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Design strategy for a national integrated personal health record

Rodolfo

Laranjo

Correia

et al. 2014

Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational

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This paper addresses the timely and internationally relevant problem of designing a national integrated personal health record. Health care reforms around the world are changing the way health-related activities are performed. The goal is to empower patients to gain control of their healthcare information and foster health care team collaboration through integrated national health information systems. To accomplish this goal it is urgent to engage users in the use of these platforms. We present the process for creating a meaningful design strategy for a citizen portal that incorporates an integrated personal health record. This portal is part of a national health data platform crosschannel experience, connecting health care providers with patients, counting over 750,000 users. We applied a user experience design process to create an effective design solution for an integrated PHR and prototype that can be extended to the development of this new type of PHR.

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Section: Design Methodologymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 97%

Design strategy for a national integrated personal health record

Rodolfo

Laranjo

Correia

et al. 2014

Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational

View full text Add to dashboard Cite

show abstract

“…An instantiation involves actual implementation of a working artefact to demonstrate its feasibility and effectiveness [27]. The main focus of DSR is to create and evaluate new and improved IT artefacts as solutions for organisational problems and to generate new knowledge for the body of scientific evidence [1].…”

Section: Design Research and Design Science Researchmentioning

confidence: 99%

Applying design-based research for developing virtual reality training in the South African mining industry

Wyk

Villiers

2014

Proceedings of the Southern African Institute for Computer Scientist and Information Technologists Annual Conference 2014 on SA

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Design research is a maturing research paradigm in a number of disciplines. Design-based research is the educational technology form of design research. This paper explains design-based research (DBR) and its features and principles. After a brief overview of other research designs of the design-anddevelopment genre, we present a new synthesised DBR model, which was applied in the context of developing and evaluating virtual reality safety training for the South African mining industry. The cycles and iterative steps of the model functioned effectively in supporting and representing the process flow of the research, which moved from a complex real-world problem to dual outcomes, namely a practical real-world solution in the form of two virtual reality training systems and a contribution to documented theory in the form of an evaluation framework.

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“…This means that while usability only tackles interaction issues during use of a product, user experience takes all aspects of before (anticipated use), during (actual use) and after (post-analysis of use) a product's use into account. In fact, usability is a part of user experience, which in turn means that good user experience cannot be achieved solely by good usability [15].…”

Section: User Experiencementioning

confidence: 99%

User Experience Design in Professional Map-Based Geo-Portals

Resch

Zimmer

2013

IJGI

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Abstract:We have recently been witnessing the growing establishment of map-centered web-based geo-portals on national, regional and local levels. However, a particular issue with these geo-portals is that each instance has been implemented in different ways in terms of design, usability, functionality, interaction possibilities, map size and symbologies. In this paper, we try to tackle these shortcomings by analyzing and formalizing the requirements for map-based geo-portals in a user experience based approach. First, we propose a holistic definition the term of a -geo-portal‖. Then, we present our approach to user experience design for map-based geo-portals by defining the functional requirements of a geo-portal, by analyzing previous geo-portal developments, by distilling the results of our empirical user study to perform practically-oriented user requirements, and finally by establishing a set of user experience design guidelines for the creation of map-based geo-portals. These design guidelines have been extracted for each of the main components of a geo-portal, i.e., the map, the search dialogue, the presentation of the search results, symbologies, and other aspects. These guidelines shall constitute the basis for future geo-portal developments to achieve standardization in the user-experience design of map-based geo-portals.

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A Design Science Framework for Designing and Assessing User Experience

Cited by 16 publications

References 21 publications

Design strategy for a national integrated personal health record

Design strategy for a national integrated personal health record

Applying design-based research for developing virtual reality training in the South African mining industry

User Experience Design in Professional Map-Based Geo-Portals

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