A Framework for Establishing a Human Asset Register for the Improved Management of People in Physical Asset Management

Abstract

People are fundamental to the success of managing physical assets. Line managers are increasingly becoming responsible for peoplemanagement activities that were traditionally placed within the human resources function, while often lacking effective peoplemanagement skills. A framework was developed to establish a human asset register to support asset managers in improving the management of people. The proposed framework provides a generic step-based approach to establishing a structured reflection of human dimensional information to facilitate the application of people management through asset managers. Structured expert interviews validated the proposed framework as providing a pragmatic method to solve the identified problem. OPSOMMINGMense is krities tot die suksesvolle bestuur van fisiese bates. Lynbestuurders word toenemend verantwoordelik vir menslike bestuursaktiwiteite, wat tradisioneel binne die menslike hulpbronbestuur afdeling geplaas is, maar daar is gereeld ʼn tekort aan effektiewe menslike bestuursvaardighede. ʼn Raamwerk is ontwikkel om ʼn menslike bateregister saam te stel om sodoende batebestuurders te ondersteun om die bestuur van mense te verbeter. Die voorgestelde raamwerk verskaf ʼn generiese stapsgewyse benadering om ʼn gestruktureerde weerspieëling van menslike dimensionele informasie te bewerkstellig om sodoende die toepassing van menslike bestuur deur batebestuurders te fasiliteer. Gestruktureerde kenneronderhoude het die voorgestelde raamwerk gevalideer as ʼn pragmatiese metode om die geïdentifiseerde probleem aan te spreek.

Performance of physical asset management using the analytic hierarchy process

“…Many key findings and contributions ensue from the AHP analysis, and they can be summarized as follows. First, the study revealed that not all factors are viewed as having equal importance in improving PAM performance, as was reported by previous studies and this finding is a novelty of study (Draganidis and Mentzas, 2006; Jooste and Vlok, 2015; Kriege et al , 2016; Xerri et al , 2013; Zuashkiani et al , 2011).…”

“…This result supports previous studies which stated that the performance of asset management is influenced by and dependent on people, how they are managed and the understanding of human dimensional characteristics. Previous studies have also found that people are most fundamental to success in managing physical assets (Kriege et al , 2016). They have emphasized that employees and leadership are equally as important as the PAM system itself (Schoeman and Vlok, 2014), and have shown that the human dimension determines the effectiveness and success of PAM.…”

“…Several authors have stressed the important role played by organizational employees to achieve the desired goals. Kriege et al . (2016) note that, while technical knowledge is important, human understanding is required to complete any given work.…”

“…Many scholars have emphasized the essential nature of training personnel in asset management (Hastings, 2010; Kriege et al , 2016; Xerri et al , 2013; Schoeman and Vlok, 2014). Asset management does not have any educational feed in; therefore, the management of competencies, training, development programs and knowledge play a key role in achieving strategies and goals.…”

A Guide for Integrating Total Quality Management and Physical Asset Management in the Food Industry

“…In the early 2000s, a general agreement about a holistic view of physical asset management (AM) became prevalent in engineering circles. It emphasised lifecycle AM, the strategic planning of an AM strategy, asset risk management, optimisation, and other factors of AM such as human, safety, and environmental factors [13,14]. As the discipline matured, practitioners became insightful and, recently, have better understood that AM refers to the use of 'assets' to realise value and achieve explicit organisational purposes rather than the mere thought of "doing things to assets" [15].…”