A framework for measuring performance of service SCM

Ahn, Sung Hwa; Lee, Young Hae; Hwang, Min Kyu

doi:10.1109/iccie.2010.5668196

Cited by 2 publications

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“…그 이 후, Chang(1996)은 쌍대비교 시에 Saaty(1980)의 9점 척 도 대신에 삼각 퍼지수를, Buckley(1984)은 사다리꼴 퍼 지수를 적용하였다. 의사결정이 필요한 산업공학, 컴퓨터 공학, 경제학, 안전공학, 건축공학 등에서는 Fuzzy AHP 기법을 적용하여 다양한 대안들 사이에서의 우선순위 결 정 및 재해위험도 분석이 수행되고 있다 (Ahn et al, 2010;Han, 2012;Ryu and Her, 2012 (Choi et al, 2013b).…”

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Evaluation of Inland Inundation Risk in Urban Area using Fuzzy AHP

Shin¹,

Park²,

Kim³

2014

Journal of Korea Water Resources Association

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This study presented how to evaluate the inland inundation risk considering the characteristics of inland flood. Fuzzy AHP (Analytic Hierarchy Process), which can deal with the uncertainty or ambiguousness of the decision-making process, was used to estimate the inundation risk. The criteria used for inland inundation risk include the physical index, social index and inland flood. Each index contains three detailed indicators then total nine indicators were employed in this study. The inundation risk evaluation was carried out for each node (manhole) within the drainage system, not to the administrative extent, which enabled us to point out nodes with high risk. The proposed Fuzzy AHP was applied to Geoje district in Busan. The results indicated that the junction of Oncheoncheon and Geojecheon has high risk which is consistent with the fact that this junction has already experienced floods in the past. The proposed method can be used for evaluating inland inundation risk and preparing flood prevention plans in inland flood-prone urban areas.

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Evaluation of Inland Inundation Risk in Urban Area using Fuzzy AHP

Shin¹,

Park²,

Kim³

2014

Journal of Korea Water Resources Association

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A Framework for Exploring the Global Performance of Service Supply Chain Management

Bentalha

2023

Advances in Logistics, Operations, and Management Science

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Contemporary managerial thinking and practices have been developed in an economic context dominated by industrial logic. This logic conceals the imposing weight of services. Logistics is an activity that is undergoing major changes due to new technologies and managerial innovations. The advent of the supply chain service (SSCM), as a dual concept combining both traditional supply operations and the coordination of various resources, with a view to customer satisfaction, while integrating constraints of time, capacity, shared resources, and co-production, has turned logistics research upside down. The purpose of this chapter is to establish a qualitative analysis of the impact of MCSS practices on the performance of the service company. The theoretical analysis and the review of interviews show that SSCM approaches differ, and that company performance is viewed differently depending on each SSCM practice, and also depending on the multiple facets of this performance. Based on this qualitative review, several observations are identified.

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A framework for measuring performance of service SCM

Cited by 2 publications

References 10 publications

Evaluation of Inland Inundation Risk in Urban Area using Fuzzy AHP

Evaluation of Inland Inundation Risk in Urban Area using Fuzzy AHP

A Framework for Exploring the Global Performance of Service Supply Chain Management

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