A framework for role-based specification and evaluation of awareness support in synchronous collaborative applications

A Role-based Hierarchical Group Collaborative Awareness Model and Its Implementation

“…There is no such universal group-awareness model that could satisfy all awareness requirements in CSCW system. Drury and William proposed a cooperative awareness model based on role, but the relation in roles' cooperation was not mentioned in this paper [3] . Benford and Fahlen proposed an awareness model based on spacial objects, which depict the awareness intensity between two actors by the intersection and union operation of the objects in users' interest space and effect space, but this model wasn't well-combined with cooperative mechanism [4] .…”

“…After a thorough study over different kinds of group-awareness theories [2][3][4][5][6] in recent years, regarding role as the basis of the group cooperation, a role based hierarchical group awareness model (RHGAM) is proposed. Firstly RHGAM constructs a group cooperation environment (GCE), and then GCE is extended by group awareness content, awareness hierarchy, the task decomposition rule.…”

Why do you ask all those questions? Supporting client profiling in financial service encounters

“…Generally, awareness refers to the understanding of activities that happen in a collaborative setting that give the context to own activities [10,11]. Task awareness goes a step further and means: "why these activities are done" [15,17].…”

Awareness in human-robot interactions

“…Most of the definitions in Table 1 (adapted from [6]) are somewhat informal (e.g., "where people know roughly what other people are doing" [2]). Our framework adapts and expands one of the more precise definitions of awareness [5] for use in describing awareness in HRI.…”