2012
DOI: 10.1007/978-3-642-28108-2_24
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A Framework for the Support of Value Co-creation by Social Software

Rainer Schmidt
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Cited by 6 publications
(3 citation statements)
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“…Because this study strives to understand how convention attendees evaluate convention using perceived value but not perceived quality, in line with Lee and Min (2013), the present study considered only emotional, social and functional value of price/ value for the money dimensions of PERVAL scale when conceptualising perceived value. This decision is also made in view of the fact that the functional value of quality/ performance may overlap with the idea of value of co-creation that suggests quality is achieved by the intensity and interactions between firms and consumers (Schmidt, 2012). The description of the three perceived value dimensions that are deemed related to convention evaluation is Copyright © Cognizant Communication Corporation 11 MS 20 Event Management E-pub explained as follows:…”
Section: Perceived Value and Attitude Towards The Conventionmentioning
confidence: 99%
“…Because this study strives to understand how convention attendees evaluate convention using perceived value but not perceived quality, in line with Lee and Min (2013), the present study considered only emotional, social and functional value of price/ value for the money dimensions of PERVAL scale when conceptualising perceived value. This decision is also made in view of the fact that the functional value of quality/ performance may overlap with the idea of value of co-creation that suggests quality is achieved by the intensity and interactions between firms and consumers (Schmidt, 2012). The description of the three perceived value dimensions that are deemed related to convention evaluation is Copyright © Cognizant Communication Corporation 11 MS 20 Event Management E-pub explained as follows:…”
Section: Perceived Value and Attitude Towards The Conventionmentioning
confidence: 99%
“…Policy-making processes can be large different each time and they are difficult to define in advance. For dynamic and ad-hoc business processes, social media offers a more flexible and effective way of management during the business process life cycle [24]. In the literature, the use of social media in BPM can bring a number of benefits to organizations as listed in Table 2.…”
Section: Benefits Of Social Bpmmentioning
confidence: 99%
“…Compared with existing value co-creation solutions, this study focuses more on consumer participation and identity transformation, for example Web 2.0 and crowdsourcing. Web 2.0 technology provides a virtual platform, based on which value can be co-created through interaction between producer and prosumer (active consumer) [13][14][15][16]. The focus here is on the promotion to value co-creation from the interactive scenarios provided by the technology platform.…”
Section: Introductionmentioning
confidence: 99%