“…Web‐usage mining can be used to extract knowledge from observed actions. A wide variety of techniques, such as case‐based reasoning (Godoy, Schiaffino, & Amandi, ), Bayesian networks (Garcia, Amandi, Schiaffino, & Campo, ), association rules (Schiaffino & Amandi, ), genetic algorithms (Yannibelli, Godoy, & Amandi, ), neural networks (Villaverde, Godoy, & Amandi, ), and topic modeling (Fujimoto, Etoh, Kinno, & Akinaga, ), and so on, have been used to this end. These techniques have been applied to many areas, but, to our knowledge, they have not been applied to detecting navigation problems in a website aimed at users with disabilities.…”