A hermeneutic analysis of critical success factors for Enterprise Systems implementation by SMEs

Kurnia, Sherah; Linden, Tanya; Huang, Gang Sam

doi:10.1080/17517575.2019.1650960

Cited by 23 publications

(20 citation statements)

References 51 publications

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“…This shows how internal ERP users appreciate the system's support and trust when it provides appropriate assistance and teamwork. This study is comparable to that of Kurnia et al. (2019) and Oh et al.…”

Section: Discussionsupporting

confidence: 88%

Evaluation of organizational climate factors on tax administration enterprise resource planning (ERP) system

Akrong

Shao

Owusu

2022

Heliyon

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Section: Discussionsupporting

confidence: 88%

Evaluation of organizational climate factors on tax administration enterprise resource planning (ERP) system

Akrong

Shao

Owusu

2022

Heliyon

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“…Moreover, as the organization’s requirements enhance with the passage of time, it may happen that organizations purchase different modules from different vendors. To achieve maximum benefits ERP system, it needs to be integrated with other business systems (maybe other ERPs) in the organization (Kurnia et al , 2019).…”

Section: Resultsmentioning

confidence: 99%

ERP issues and challenges: a research synthesis

Mahmood

Khan

Bokhari

2019

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Purpose Despite more than two decades of experience regarding the adoption and implementation of enterprise resource planning (ERP) systems in organizations, ERPs success is questionable. Though ERPs success stories are published in past research studies, the failure rate of ERP systems is relatively high. The purpose of this study was to find issues and challenges and assess the degree of criticality of these issues/challenges faced by organizations during ERP implementation. Design/methodology/approach For doing systematic review/research synthesis systematic literature review (SLR) was carried out considering research studies published within the time period, i.e. 1999-2018. Three major steps such as planning, conducting and reporting were followed to proceed further in this study. This study attempted to accomplish a critical review of 53 studies out of 103 studies identified, which were published in reputable journals to synthesize the existing literature in the ERP domain. The studies selected have almost addressed different challenges/issues faced by small and large organizations during ERP implementation. Findings Research synthesis/SLR led to the identification of 31 issues/challenges, which may be termed as most critical based on their occurrence/frequency in past studies included. The topmost ten issues/challenges amongst 31 identified include top management approach, change management, training and development, effective communication, system integration, business process reengineering, consultants/vendors selection, project management, project team formation, team empowerment/skilled people and data conversing/migration. However, other issues/challenges identified such as security risks/data security, cloud awareness, functionality limitations, service level agreements and subscription expenses are more related to cloud ERPs. Originality/value The current study is unique in its kind, focusing on the issues and challenges faced by organization during implementing ERP projects. Moreover, this study contributes to understanding and further analyzing management capabilities for developing remedial measures while planning the implementation of an enterprise system in their organizations prior to the occurrence of different issues and challenges ahead. The study also led to understanding and explaining socio-technical issues and their severity.

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“…This process was based on the hermeneutic analysis. Kurnia et al (2019, p. 1197) argue that “hermeneutic analysis involves several iterative cycles of interpreting and understanding the meaning of parts of the phenomena of interest and the whole phenomena itself (global context). The understanding of parts leads to a better understanding of the phenomena.” For this study, each anchor was approached as a part of the whole conceptualization developed by the Wikipedia community.…”

Section: Methodsmentioning

confidence: 99%

COVID-19 and the social organization of knowledge in Wikipedia: a study of social representations

Roszkowski

Włodarczyk

2021

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PurposeThe paper aims to present the development of conceptualization of coronavirus disease 2019 (COVID-19) based on associations with other articles on English edition of Wikipedia. The main goal of the paper is to study the social organization of knowledge about COVID-19 within the Wikipedia community of practice.Design/methodology/approachThe methodological approach taken in this study was based on the application of Moscovici's theory of social representations to Wikipedia's knowledge organization system (KOS). Internal links in the Wikipedia article about COVID-19 were considered anchors in its social representations. Each link in the introductory part of the article was considered an indicator of the semantic relationship between COVID-19 and other concepts from Wikipedia's knowledge base. The subject of this study was links extracted from all revisions of the COVID-19 article between February and September 2020. Qualitative and quantitative analyses were performed on these conceptual structures using both synchronic and diachronic approaches.FindingsIt was found that the evolution of anchors in the Wikipedia article on COVID-19 was in line with the mechanism of symbolic coping related to infectious disease. It went through stages of divergence, convergence and normalization. It shows that this mechanism governs the social organization of knowledge related to COVID-19 on Wikipedia.Originality/valueNo studies have been devoted to the image of COVID-19 as presented by the evolution of links in Wikipedia and its implications for knowledge organization (KO).

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A hermeneutic analysis of critical success factors for Enterprise Systems implementation by SMEs

Cited by 23 publications

References 51 publications

Evaluation of organizational climate factors on tax administration enterprise resource planning (ERP) system

Evaluation of organizational climate factors on tax administration enterprise resource planning (ERP) system

ERP issues and challenges: a research synthesis

COVID-19 and the social organization of knowledge in Wikipedia: a study of social representations

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