A Lessons-learned Mobile System for Construction Companies: Motivation and Design

Ferrada, Ximena; Sepúlveda, Marcos; Serpell, Alfredo; Núñez, Daniela; Neyem, Andrés

doi:10.1016/j.proeng.2014.10.540

Cited by 14 publications

(12 citation statements)

References 28 publications

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“…Carrillo et al (2013) opined that learning and capturing previous lessons can help understand potential problems and contribute to improvements in project management performance. Ferrada et al (2014) argued that the potential problems in construction project can be better foreseen if people communicate and share effectively the lessons gained from unsuccessful projects, thus performance of future projects can be improved. Duffield and Whitty (2015) investigated the adaptation of Swiss Cheese Model by project management organizations and demonstrated how past project lessons can be learnt to help foresee the problems in implementing the current projects.…”

Section: Introductionmentioning

confidence: 99%

A lessons mining system for searching references to support decision making towards sustainable urbanization

Wang

Shen

Ren

et al. 2019

Journal of Cleaner Production

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The recurrence of similar problems caused by human errors in urbanization process is common throughout the world. However, the knowledge learnt from these problems should become lessons as references for decision-making to avoid the recurrence of these problems, thus the results of urbanization are sustainable. It is considered of imperative importance to incorporate the lessons experienced into the decisionmaking process in a way that can help foresee the potential problems and take proper measures for addressing the problems. There is little existing study on how previous lessons are mined and incorporated in foreseeing the potential problems in future. The lack of this mining mechanism presents a significant barrier for decision makers to learn from the existing lessons thus to have references of how to make better decisions for future urbanization practices. This paper presents a Lessons Mining System (LMS) to assist in mining lessons experienced from previous practices. The system includes five components, namely, Lessonscase Representation , Lessons-case Store, Lessons-case Retrieval, Lessons-case Application, and Lessons-case Update. LMS can facilitate decision makers to understand what potential problems might occur from their current actions by referring to the lessons experienced previously in similar circumstances. This understanding can help decision makers take preventive measures to mitigate the potential problems. In other words, the use of LMS can send alarming messages to decision makers about what possible problematic consequence may occur thus they can modify their actions before too late. The establishment of LMS is based on Casebased Reasoning (CBR) theory and the similarity matching principles. A demonstration of Yangwu Town is presented to show the application of the system, and the result shows that the lessons mined can provide valuable references for the government of Yangwu Town to improve their decisionmaking quality.

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Section: Introductionmentioning

confidence: 99%

A lessons mining system for searching references to support decision making towards sustainable urbanization

Wang

Shen

Ren

et al. 2019

Journal of Cleaner Production

View full text Add to dashboard Cite

show abstract

“…One way to enhance knowledge sharing, validation, and reuse, is by ensuring readability of the information, meaning that it is expected that tacit knowledge as well as explicit lessons learned in projects is captured and reused in forthcoming projects through the use of a manageable format to manipulate the verified knowledge and the use of a mechanism to capture and disseminate it [56]. Based on interviews with Chilean construction professionals, the authors have proposed a simple LL format for explicit knowledge that is self-explanatory and blog-like [57].…”

Section: Desired Features Of Km Platforms Aimed At Construction Smesmentioning

confidence: 99%

“…The format of tacit knowledge is notoriously difficult to codify [54] and small group meetings are considered very important for sharing tacit knowledge [58]. Nevertheless, Chilean construction companies lack time during project execution [57], and interactive ICTs are often preferred to face-to face interaction between both co-located and distributed workers since they are non-intrusive and commonly support multitasking [59]. Therefore, a KM ICT platform should foster a non-intrusive manner to share tacit knowledge, which resembles a small group conversation sufficiently well.…”

Section: Desired Features Of Km Platforms Aimed At Construction Smesmentioning

confidence: 99%

“…As outlined above, one of the main constraints on the acquisition and storage of knowledge in Chilean construction companies is the lack of time during project execution [57]. Therefore, not only the format in which information is shared, but the platform as well should be easy to use.…”

Section: Desired Features Of Km Platforms Aimed At Construction Smesmentioning

confidence: 99%

“…Another constraint pointed out by Chilean construction professionals regarding knowledge sharing is the lack of KM organizational procedures, meaning that there are no clear indications about what knowledge must be stored, where, by whom, or how [57]. Therefore, a KM platform for SMEs should enable everybody to quickly assume his or her new role in the "game" [3] with clear indications of what is expected of him or her and when he or she must do it.…”

Section: Desired Features Of Km Platforms Aimed At Construction Smesmentioning

confidence: 99%

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A User-Centered Mobile Cloud Computing Platform for Improving Knowledge Management in Small-to-Medium Enterprises in the Chilean Construction Industry

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Knowledge management (KM) is a key element for the development of small-to-medium enterprises (SMEs) in the construction industry. This is particularly relevant in Chile, where this industry is composed almost entirely of SMEs. Although various KM system proposals can be found in the literature, they are not suitable for SMEs, due to usability problems, budget constraints, and time and connectivity issues. Mobile Cloud Computing (MCC) systems offer several advantages to construction SMEs, but they have not yet been exploited to address KM needs. Therefore, this research is aimed at the development of a MCC-based KM platform to manage lessons learned in different construction projects of SMEs, through an iterative and user-centered methodology. Usability and quality evaluations of the proposed platform show that MCC is a feasible and attractive option to address the KM issues in SMEs of the Chilean construction industry, since it is possible to consider both technical and usability requirements.

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Perceived Productivity Effects of Mobile ICT in Construction Projects

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et al. 2018

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A Lessons-learned Mobile System for Construction Companies: Motivation and Design

Cited by 14 publications

References 28 publications

A lessons mining system for searching references to support decision making towards sustainable urbanization

A lessons mining system for searching references to support decision making towards sustainable urbanization

A User-Centered Mobile Cloud Computing Platform for Improving Knowledge Management in Small-to-Medium Enterprises in the Chilean Construction Industry

Perceived Productivity Effects of Mobile ICT in Construction Projects

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