“…For example, communications between health-care service providers and patients are of key importance for building trust in health-care institutions, where insufficient health literacy and language issues may constitute significant barriers (Lazar et al, 2013). Additional refugeerelated factors, such as socio-economic positions in the host society, gender roles, lack of adequate information, difficulties in navigating the health-care services and cultural beliefs and practices with regard to health and illness may potentially hamper access to health care (Conviser, 2007;Evans, 2011;Lazar et al, 2013;Cheng et al, 2015;Gerber et al, 2017;Pejic et al, 2017;Worabo, 2017). Engaging the refugee communities in the development of health-care policies and their delivery, as well as participatory health-care research, is suggested as a way of removing the barriers to care (Lindgren and Lipson, 2004;Lazar et al, 2013;Cheng et al, 2015;Riggs et al, 2015;Pejic et al, 2017).…”