“…The Tourqual model is a set of indicators that can be applied to diagnose the quality of tourism services, whether in destinations, events and/or tourism equipment Mondo and Fiates, 2017;Mondo et al, 2020aMondo et al, , 2020b. The model can be applied in different contexts to assess the tourists' perception of tourist attractions, destinations or services (de Santana et al, 2020;Lee et al, 2021;Ferrer and Villanueva, 2021). In the context of wine tourism, the authors ' Mondo and Fiates (2017) say that Tourqual aims to diagnose the execution of the service at the moment that the tourist arrives at the attraction (access), has contact with the environment, employees, safety and technical quality and shapes their perception of experience/quality at the end of the visit.…”