A meta-analysis of antecedents and consequences of trust in mobile commerce

Sarkar, Subhro; Chauhan, Sumedha; Khare, Arpita

doi:10.1016/j.ijinfomgt.2019.08.008

Cited by 271 publications

(291 citation statements)

References 170 publications

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“…In the context of this study, if the patients perceived a particular system to be of high quality, patients are expected to a build high degree of confidence in that particular system. In the existing literature, various studies reported the significant positive relationship between system quality and users' perceived usefulness and perceived ease of use of the system [41]. Thus, the paper hypothesizes that:…”

Section: System Qualitymentioning

confidence: 94%

The Antecedents and Consequences of E-Health Literacy in the Pharmaceutical Industry: An Agenda for Future Research

et al. 2020

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As a promising area in healthcare research, electronic health (e-health) has received more research attention recently. The purpose of this paper is to develop and validate a proposed conceptual framework for digital health literacy. This conceptual framework is planned as a guide for future studies to use and validated as a foundation for quantitative studies to investigate the e-Health Literacy as perceived by citizens in Asia amid the outback of the world’s high-risk pandemic crisis such as Coronavirus (Covid19). This conceptual analysis applied Technology Acceptance Model as a basis to develop the antecedents of a healthy lifestyle among the citizens of Asian countries. This conceptual paper proposed that Information quality, system quality, and service quality will affect the citizens’ perceived ease of use and their perceived usefulness, which can affect their intention to use e-health and consequently results in a healthy lifestyle among the citizens. This conceptual paper submitted research hypotheses that will be a basis for future researches in Asia and if the framework is validated, recommendations will be offered to various stakeholders on how to improve a healthy lifestyle in Asia. Specifically, the proposed conceptual framework if validated will help policymakers to offer positive policies and procedures for the improvement of thriving healthcare industries in Asia.

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Section: System Qualitymentioning

confidence: 94%

The Antecedents and Consequences of E-Health Literacy in the Pharmaceutical Industry: An Agenda for Future Research

et al. 2020

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“…TAM considers real users' behavior to understand novel technology based on their intention to apply it. Two main factors, i.e., perceived ease of use and perceived usefulness, influence intention, and adoption [14][15][16]. Numerous researchers have introduced user trust as a main factor in the investigation of TAM [17,18].…”

Section: Literature Reviewmentioning

confidence: 99%

“…The degree to which a person believes that using a particular legal AI bot would enhance his or her performance. [16,22,23] f 2 Perceived ease of use (PEOU)…”

Section: Literature Reviewmentioning

confidence: 99%

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Exploring the Implementation of a Legal AI Bot for Sustainable Development in Legal Advisory Institutions

Lee

2020

Sustainability

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This study explores the implementation of legal artificial intelligence (AI) robot issues for sustainable development related to legal advisory institutions. While a legal advisory AI Bot using the unique arithmetic method of AI offers rules of convenient legal definitions, it has not been established whether users are ready to use one at legal advisory institutions. This study applies the MCDM (multicriteria decision-making) model DEMATEL (decision-making trial and evaluation laboratory)-based Analytical Network Process (ANP) with a modified VIKOR, to explore user behavior on the implementation of a legal AI bot. We first apply DEMATEL-based ANP, called influence weightings of DANP (DEMATEL-based ANP), to set up the complex adoption strategies via systematics and then to employ an M-VIKOR method to determine how to reduce any performance gaps between the ideal values and the existing situation. Lastly, we conduct an empirical case to show the efficacy and usefulness of this recommended integrated MCDM model. The findings are useful for identifying the priorities to be considered in the implementation of a legal AI bot and the issues related to enhancing its implementation process. Moreover, this research offers an understanding of users’ behaviors and their actual needs regarding a legal AI bot at legal advisory institutions. This research obtains the following results: (1) It effectively assembles a decision network of technical improvements and applications of a legal AI bot at legal advisory institutions and explains the feedbacks and interdependences of aspects/factors in real-life issues. (2) It describes how to vary effective results from the current alternative performances and situations into ideal values in order to fit the existing environments at legal advisory institutions with legal AI bot implementation.

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“…O terceiro preditor significante do construto atitude positiva para realizar compras online no canal mobile é a credibilidade. Esta é influenciada pelos atributos de serviço e segurança (Sarkar, Chauhan, & Khare, 2020). O refinamento de vários recursos relacionados ao site pode criar uma percepção de conforto e credibilidade, ou seja, oferecer uma navegação funcional e atraente de aplicativos interativos ou de sites bem estruturados.…”

Section: Análise Do Mapa De Importância E Desempenho Do Modelo -Ipmaunclassified

Mobile shopping: o que move a intenção de compra do consumidor para o m-commerce

Machado¹

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Meus sinceros agradecimentos: À minha esposa e minha filha, pelo companheirismo e apoio constante ao longo dessa trajetória. Ao Professor Claudio Felisoni de Angelo pela dedicação, orientação, direcionamento e por compartilhar seus extensos conhecimentos sobre temas do varejo. Ao Professor Nuno Fouto, por me ouvir e discutir diferentes assuntos sobre o tema, além de ter contribuído significativamente para que pudéssemos atingir os resultados. Ao Professor Diógenes Bido, por ter aceitado compartilhar seus conhecimentos comigo e pelo apoio na obtenção dos resultados. À Professora Marlene Amorim, que mesmo à distância esteve sempre perto, com observações e contribuições importantes. À Universidade de São Paulo, em especial à Faculdade de Economia e Administração, por ter acolhido meu projeto e possibilitado o desenvolvimento da presente pesquisa. Ao corpo docente do Programa de Pós-Graduação em Administração da Faculdade de Economia e Administração da Universidade de São Paulo, que de maneira singular mostrou-se extremamente competente e dedicado ao longo desta trajetória. Aos colaboradores do Programa de Pós-Graduação, que estiveram sempre presentes na orientação precisa e incentivadora a respeito das questões acadêmicoadministrativas. Aos meus colegas de curso que incansavelmente mantiveram o espírito de integração. Palavras-chave: Varejo mobile. M-commerce. Intenção de compra mobile. Atitude positiva mobile. Estilo de vida mobile.

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A meta-analysis of antecedents and consequences of trust in mobile commerce

Cited by 271 publications

References 170 publications

The Antecedents and Consequences of E-Health Literacy in the Pharmaceutical Industry: An Agenda for Future Research

The Antecedents and Consequences of E-Health Literacy in the Pharmaceutical Industry: An Agenda for Future Research

Exploring the Implementation of a Legal AI Bot for Sustainable Development in Legal Advisory Institutions

Mobile shopping: o que move a intenção de compra do consumidor para o m-commerce

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