A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research

Jaramillo, Fernando; Mulki, Jay Prakash; Marshall, Greg W.

doi:10.1016/j.jbusres.2003.10.004

Cited by 381 publications

(282 citation statements)

References 78 publications

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“…Many studies have shown a significant and positive correlation between organizational commitment and job performance. For example, a meta-analysis conducted in 14 countries by Jaramillo, Mulki, and Marshall (2005) indicated a strong and positive relationship between organizational commitment and job performance for sales employees. Likewise, in Jamal's (2011) study, it was found that organizational commitment has a significant impact on job performance.…”

Section: Affective Commitmentmentioning

confidence: 99%

Impact of Caring Climate, Job Satisfaction, and Affective Commitment on Employees Performance in the Banking Sector of Bosnia and Herzegovina

Dinç¹,

Plakalovic²

2016

EJBE

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Section: Affective Commitmentmentioning

confidence: 99%

Impact of Caring Climate, Job Satisfaction, and Affective Commitment on Employees Performance in the Banking Sector of Bosnia and Herzegovina

Dinç¹,

Plakalovic²

2016

EJBE

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“…Organizational commitment has been a top management research priority for several decades (e.g., Aryee and Chayt, 1994;Allen and Meyer, 1993;Boshoff and Mels, 2000;Jaramillo, Mulki, and Marshall, 2005;Johnson, Groff, and Taing, 2009;Strauss, Griffin, and Rafferty, 2009). Organizational commitment represents the strength of an individual's identification with and contribution to a particular organization (Mathieu and Zajac, 1990;Mowday, Steers, and Porter, 1979;Porter, Steers, Mowday, and Boulian, 1974).…”

Section: Research Hypothesesmentioning

confidence: 99%

Employees' external representation of their workplace: Key antecedents

Lages

2012

Journal of Business Research

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Drawing on attitude theory, this study investigates the drivers of employees' expression of favorable opinions about their workplace. Despite its theoretical and managerial importance, the marketing literature largely ignores the topic. This study advances prior research by developing, and empirically testing, a conceptual framework Based on a sample of over 700 frontline service employees, this study finds that workgroup support affects favorable external representation of the workplace through various emotional responses (i.e., emotional exhaustion, job satisfaction and organizational commitment). In addition, the results identify employees' organizational commitment as the most important determinant of favorable external representation of the workplace, followed by job satisfaction and reduced emotional exhaustion. These results suggest that companies should develop practices that encourage workgroup support and organizational commitment to achieve favorable external representation of the workplace.

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“…Many studies have been done on organizational commitment in recent years (Hammer, T. and A.A. 2005). Organizational Commitment characterizes the employees' behavior towards organization rather than the intentions to quit organization (Jaramillo et al, 2005).…”

Section: Introductionmentioning

confidence: 99%

The Mediating Role of Organizational Commitment on the Relationship between Procedural Justice and Public Service Motivation: A Case of Public Universities in Pakistan

Xu¹,

Gul²,

Sadozai³

2018

JPAG

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This study aims to unearth the interactive role of OC on the relationship between PJ of the PA and PSM in public universities in Pakistan. The study not only discusses that PJ is imperative for the overall PSM, but also discusses how to retain a motivated workforce via OC. ISSN 2161-7104 2018 http://jpag.macrothink.org Journal of Public Administration and Governance 267Qualitative as well as quantitative research methodology has been adopted in this study. Questionnaire was designed to get the view of employees working in the public universities. The results obtained from 980 employees show that the discharge of PJ is highly correlated with employee perception of OC and that the level of OC is highly correlated with PSM. The results further show that OC has a mediating effect on the relationship between PJ and PSM. The implications of our findings are discussed.

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A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research

Cited by 381 publications

References 78 publications

Impact of Caring Climate, Job Satisfaction, and Affective Commitment on Employees Performance in the Banking Sector of Bosnia and Herzegovina

Impact of Caring Climate, Job Satisfaction, and Affective Commitment on Employees Performance in the Banking Sector of Bosnia and Herzegovina

Employees' external representation of their workplace: Key antecedents

The Mediating Role of Organizational Commitment on the Relationship between Procedural Justice and Public Service Motivation: A Case of Public Universities in Pakistan

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