2003
DOI: 10.1108/13552550310461036
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A model of small business HR growth management

Abstract: Substantial work has been undertaken in the field of human resource management (HRM) as it applies to large organizations. However, for small business these models frequently do not apply. The small business lacks adequate systems to ensure the efficient management of human resources. Further, most small businesses are the product of their owners, whose personality and personal involvement dominate. Drawing upon evidence from four case studies of small business owners who have experienced growth the aim of the… Show more

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Cited by 73 publications
(66 citation statements)
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References 29 publications
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“…According to Mazzarol (2003) and Fraza (1998) the faster the growth, the more likely the business is to experience human resource problems and one of the main problems is finding and retaining high quality employees. Mazzarol (2003) warns that as a firm grows and the number of employees increases, so the complexity of human resource management intensifies and therefore, developing formal human resource policies and practices becomes of greater importance to the long term success of the small enterprise. Further, research has shown that the informal nature of human resource management in small businesses contributes to difficulties in recruiting and retaining employees (Barrett and Mayson, 2004).…”
Section: Strategic Human Resource Management and Small Businessesmentioning
confidence: 99%
“…According to Mazzarol (2003) and Fraza (1998) the faster the growth, the more likely the business is to experience human resource problems and one of the main problems is finding and retaining high quality employees. Mazzarol (2003) warns that as a firm grows and the number of employees increases, so the complexity of human resource management intensifies and therefore, developing formal human resource policies and practices becomes of greater importance to the long term success of the small enterprise. Further, research has shown that the informal nature of human resource management in small businesses contributes to difficulties in recruiting and retaining employees (Barrett and Mayson, 2004).…”
Section: Strategic Human Resource Management and Small Businessesmentioning
confidence: 99%
“…Empirical evidence suggests a notable tendency to informality in managerial action, perhaps as a result of spatial and social proximity of owners, managers and labour and blurred power relations (Edwards, 2003;Marlow, 2005). Q2 Small firm owners are said to have a preference for personal supervision of employees, enabling close performance monitoring but also strengthening social ties (Mazzarol, 2003). Axiomatically, a reluctance to delegate authority to specialists leads to an absence of professionally informed or managed human resources (HR) policy and practice (Cully et al, 1999;Forth, Bewley and Bryson, 2006;Mazzarol, 2003).…”
Section: Introductionmentioning
confidence: 99%
“…Q2 Small firm owners are said to have a preference for personal supervision of employees, enabling close performance monitoring but also strengthening social ties (Mazzarol, 2003). Axiomatically, a reluctance to delegate authority to specialists leads to an absence of professionally informed or managed human resources (HR) policy and practice (Cully et al, 1999;Forth, Bewley and Bryson, 2006;Mazzarol, 2003). The interaction of a personal presence and an absence of professionalized practice therefore facilitates an informally negotiated employment relationship embedded in a range of economic, political and social networks (Edwards and Ram, 2006).…”
Section: Introductionmentioning
confidence: 99%
“…However, for SMEs which often rely on informal learning (e.g. Mazzarol, 2003;Ellinger and Cseh, 2007;Saru, 2007;Marsick, 2009), their learning practices -whether they develop with growth or not -are still under-researched. Among very few previous studies, Rutherford et al (2003), Jones's (2004), and Kotey and Sheridan's (2004) may be the closest references, which compare human resource management (HRM) practices (including training) in SMEs between growth stages.…”
Section: Literature Reviewmentioning
confidence: 99%