A Modified Involvement Scale

Kyle, Gerard T.; Absher, James D.; Norman, William C.; Hammitt, William E.; Jodice, Laurie

doi:10.1080/02614360600896668

Cited by 218 publications

(154 citation statements)

References 70 publications

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“…Since Gabbott and Hogg's (1999) paper on involvement and services there appears to be a renaissance in the involvement literature, as a group of scholar's bound by their interest in the involvement construct in both leisure and marketing disciplines emerge, as evidenced by Funk et al (2004); Havitz and Mannell (2005); Kyle et al (2007); Baker et al (2009) and Bienstock and Stafford (2006).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Houston and Rothschild (1978) argue that they are independent of one another, characterised by their juxtaposition, and derived from different sources, with SI linking externally and EI internally. In the leisure literature, Kyle et al (2007) As Kapferer and Laurent's (1985a) CIP focuses on products, the assumption that it will have little significance for a service context could be made. However, Gabbot and Hogg (1999) found support for the CIP in a consumer service context, suggesting otherwise.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Furthermore, Kyle et al (2007) note that most leisure scholarship focuses on either 'enduring' or 'situational' facets of the involvement construct. They cite Havitz and Mannell's (2005) study that explores both components in tandem, yet Kyle et al (2007) claim that there is still more to be grasped on how these elements interact, thus suggesting that involvement should be studied holistically, an approach this study has adopted. 7 suggesting that they endorse the organisations' values.…”

Section: Introductionmentioning

confidence: 99%

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Involvement, Tate, and me

Slater

Armstrong

2010

Journal of Marketing Management

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The involvement construct has been explored in relation to products, services and leisure but not in an art museum context. The purpose of this paper is to address this theoretical gap by drawing on the marketing and leisure literature to understand members' consumption of Tate using the involvement construct.Tate, a portfolio of four art museums in the UK has more than 90,000 members that receive a benefits package in return for a membership fee. Data were collected using an interpretive, qualitative approach. 59 face to face semistructured interviews were conducted with Tate Members during spring 2008.The narratives expose the complexity in exploring the involvement construct and the analysis revealed six new involvement characteristics: 1) Centrality and Pleasure; 2) Desire to Learn; 3) Escapism: Spirituality and Creativity; 4) Sense of Belonging and Prestige; 5) Physical; and 6) Drivers of Involvement. These are discussed in the context of previous studies into museum consumption, services and leisure involvement literature. The authors discuss how these findings may be transferred to other settings and the managerial implications for marketers and membership managers are considered.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Involvement, Tate, and me

Slater

Armstrong

2010

Journal of Marketing Management

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“…The majority of the models explaining the relationship between involvement and loyalty that have been reported in the literature measured mainly recreation participants (Iwasaki & Havitz, 1998Kyle et al, 2003Kyle et al, , 2007. In their model, Iwasaki and Havitz (2004) described how psychological commitment mediated the effects of enduring involvement on behavioral loyalty.…”

Section: Introductionmentioning

confidence: 99%

“…Many researchers attempted to explain the relationship among consumer involvement, psychological commitment, and loyalty in leisure settings (Havitz & Dimanche, 1997;Iwasaki & Havitz, 1998Kyle, Absher, Norman, Hammitt & Jodice, 2007, Kyle et al, 2003. Nevertheless, research on the relationship between involvement and loyalty with regard to sport fans is very limited (Bee & Havitz, 2010;Funk & James 2001).…”

Section: Introductionmentioning

confidence: 99%

The Relationship Among Fans’ Involvement, Psychological Commitment, and Loyalty in Professional Team Sports

Tachis¹,

Tzetzis²

2015

IJSMaRT

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Research on consumer behavior in leisure settings has proposed the relationship among involvement, psychological commitment and loyalty. Nonetheless, very little attention has been given to the conceptualization of the relationship among these constructs in a sport spectator context. The present study examined the relationship among involvement, psychological commitment, and two dimensions of loyalty, namely the attitudinal and behavioral loyalty of sport fans. The participants of this study were 800 soccer fans. The confirmatory factor analysis confirmed the multidimensional factor structure of the involvement scale which was developed for leisure participants by Kyle, Graefe, Manning and Bacon (2003). A structural equation modeling examined the proposed relationship model among involvement, commitment and loyalty. It was found that fans' involvement affects psychological commitment. Psychological commitment, in turn, influences attitudinal loyalty, and eventually attitudinal loyalty has direct effects on behavioral loyalty. The findings of the study indicate the mechanism through which sport fans become loyal to their team. It is suggested that sport managers should develop involvement, psychological commitment and attitudinal loyalty through marketing strategies in order to maximize sport fans' behavioral loyalty.

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Testing a modified information system success model in a mobile travel app context

Dube,

Humbani

2024

E J Info Sys Dev Countries

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The purpose of the study was to test a modified information system success model in the context of a mobile travel application in order to provide a richer explanation of the focal operating system and the psychological factors that leisure travelers regard as important for user engagement with mobile travel apps. The interrelationship among the basic constructs of DeLone and McLean's information system success model were also explored. A sample size of 219 mobile travel application users aged 18 years and older and who reside in South Africa was collected using purposive non‐probability convenience sampling. A self‐administered online survey was used for data collection. An exploratory factor analysis revealed the information quality and system quality dimensions to be a single dimension, which was named information and system quality. The results established information and system quality as a significant predictor of service quality. Information and system quality, involvement, and enjoyment also emerged as significant predictors of user engagement with mobile travel applications, while service quality is not. Furthermore, engagement significantly influences word‐of‐mouth. The study suggests that service providers of mobile travel applications should consider both the information and system characteristics of an application and the psychological factors of involvement and enjoyment if they are to have a better understanding of user engagement with mobile travel applications. The findings indicate that the modified DeLone and McLean's information system success model could be more applicable to exploring mobile travel application engagement in emerging economies, and could be applied to future related studies in other contexts in order to expand existing knowledge.

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A Modified Involvement Scale

Cited by 218 publications

References 70 publications

Involvement, Tate, and me

Involvement, Tate, and me

The Relationship Among Fans’ Involvement, Psychological Commitment, and Loyalty in Professional Team Sports

Testing a modified information system success model in a mobile travel app context

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