A Multidimensional Approach for the Evaluation of Mobile Application User Interfaces

Queiroz, José Eustáquio Rangel de; Ferreira, Danilo S.

doi:10.1007/978-3-642-02574-7_27

Cited by 6 publications

(1 citation statement)

References 9 publications

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“…Considering that the interaction of the user with this kind of device is extremely sensitive to the context in which the application is running, what constitutes the most adequate scenario for executing usability tests is a topic of great discussion. The central question is whether these experiments should be performed in the field, or in the laboratory [1].…”

Section: Introductionmentioning

confidence: 99%

Smartphone Applications Usability Evaluation: A Hybrid Model and Its Implementation

Kronbauer¹,

Santos²,

Vieira

2012

Lecture Notes in Computer Science

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Evaluating the usability of smartphone applications is crucial for their success, so developers can learn how to adapt them considering the dynamicity of mobile scenarios. The HCI community recommends considering different requirements when evaluating those applications, such as quantitative data (metrics), subjective evaluation (users' impressions) and context data (e.g. environment and devices conditions). We observed a lack in the literature of approaches that support those three requirements combined into a single experiment; generally one or a pair of them is used. Besides, performing usability evaluation on real mobile scenarios is hard to achieve and most proposals are based on laboratory-controlled experiments. In this paper, we present our proposal for a hybrid usability evaluation of smartphone applications, which is composed by a model and an infrastructure that implements it. The model describes how to automatically monitor and collect context data and usability metrics, how those data can be processed for analysis support and how users' impressions can be collected. An infrastructure is provided to implement the model allowing it to be plugged into any smartphone Android-based application. To evaluate our proposal, we performed a field experiment, with 21 users using three mobile applications during a 6-month period, in their day-today scenarios.

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Section: Introductionmentioning

confidence: 99%

Smartphone Applications Usability Evaluation: A Hybrid Model and Its Implementation

Kronbauer¹,

Santos²,

Vieira

2012

Lecture Notes in Computer Science

View full text Add to dashboard Cite

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To What Extent System Usability Effects User Satisfaction: A Case Study of Smart Phone Features Analysis for Learning of Novice

Shafiq

Iqbal

Choi

et al. 2014

Design, User Experience, and Usability. User Experience Design for Diverse Interaction Platforms and Environments

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Usability is a vital aspect of the machine interface. When users do not access the features of a machine, the features do not serve the design purpose. When a user confronts a different machine interface from his prior experiences, the learning process takes tremendous time and incurs cognitive stresses to the user. Smart phones, one of the most popular machines recently, share many common features regardless of vendors, but users find it very hard to switch them. It requires different clicks or touches to operate an application in one system and another. This paper focuses on evaluating the elements of smart phone systems, in terms of learnability and usability, such as Users, Tasks, Content, Context, Experience and Perception of users through survey. Then we conduct the task analysis for participants to evaluate the usability among users over the sampled smart phones of 3 latest brands. Our result shows that usability is a serious threat to the effectiveness of smart phones since 47% of the youth do not use smart phones at all, 31.5% of the users have accessibility threat for accessing its features and 45.5% of the users have usability threat. Overall just 23% of the users have fully adopted the features of smart phones.

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Toward a Meta-Ontology for Accurate Ontologies to Specify Domain Specific Experiments in Software Engineering

Ferreira

Baldassarre

Soares

et al. 2015

Product-Focused Software Process Improvement

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A Multidimensional Approach for the Evaluation of Mobile Application User Interfaces

Cited by 6 publications

References 9 publications

Smartphone Applications Usability Evaluation: A Hybrid Model and Its Implementation

Smartphone Applications Usability Evaluation: A Hybrid Model and Its Implementation

To What Extent System Usability Effects User Satisfaction: A Case Study of Smart Phone Features Analysis for Learning of Novice

Toward a Meta-Ontology for Accurate Ontologies to Specify Domain Specific Experiments in Software Engineering

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