In this paper, we analyzed and found the solution for a suitable nonlinear fractional dynamical system that describes coronavirus (2019-nCoV) using a novel computational method. A compartmental model with four compartments, namely, susceptible, infected, reported and unreported, was adopted and modified to a new model incorporating fractional operators. In particular, by using a modified predictor–corrector method, we captured the nature of the obtained solution for different arbitrary orders. We investigated the influence of the fractional operator to present and discuss some interesting properties of the novel coronavirus infection.