2014
DOI: 10.1155/2014/872929
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A Preliminary Investigation of User Perception and Behavioral Intention for Different Review Types: Customers and Designers Perspective

Abstract: Existing opinion mining studies have focused on and explored only two types of reviews, that is, regular and comparative. There is a visible gap in determining the useful review types from customers and designers perspective. Based on Technology Acceptance Model (TAM) and statistical measures we examine users' perception about different review types and its effects in terms of behavioral intention towards using online review system. By using sample of users (N = 400) and designers (N = 106), current research w… Show more

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Cited by 43 publications
(34 citation statements)
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“…Several recent studies explore feedback fro m users regarding their preferences for certain opinion summarization styles and approaches. Most recently, Qazi et al [26] addressed a gap in existing studies examining the determination of useful opinion review types from customers and designers perspectives. Specifically, the researchers used the Technology Acceptance Model (TAM) as a lens to analyze users' perce ptions toward different opinion review types and online review systems.…”
Section: Previous Workmentioning
confidence: 99%
“…Several recent studies explore feedback fro m users regarding their preferences for certain opinion summarization styles and approaches. Most recently, Qazi et al [26] addressed a gap in existing studies examining the determination of useful opinion review types from customers and designers perspectives. Specifically, the researchers used the Technology Acceptance Model (TAM) as a lens to analyze users' perce ptions toward different opinion review types and online review systems.…”
Section: Previous Workmentioning
confidence: 99%
“…On the other hand, other research directions, which are receiving increasing attention in recent years, include [10]: online learning to rank for quickly learning the best re-ranking of the top position of the original ranked list based on real-time user click feedback [11][42]; large-scale learning to rank which leverages both the learning theory and computational theory for ranking when facing large-scale training data [39][45] [50]; learning to rank for diversity aims to optimize not only for relevancy, but also for diversity (i.e., for minimum redundancy) by taking into account document similarity and ranking context [41][44]; and robust learning to rank optimizes the tradeoffs between model effectiveness and robustness for real-world retrieval scenarios [49].…”
Section: Svmmentioning
confidence: 99%
“…Opinion mining and sentiment analysis techniques are used to detect and extract subjective information in text documents [33]. Using sentiment analysis, we can find the overall contextual polarity about any topic provided by the author.…”
Section: Introductionmentioning
confidence: 99%