A Process Logic Comparison Approach to Support Business Process Benchmarking

Abstract

Process benchmarking has become one of the major conceptual approaches in business process improvement. The needs of various comparative activities have been proposed for process benchmarking. Process logic comparison (PLC) paid attention to the differences between company's operations and partners' operations to discover improvement opportunities has become the most important task in process benchmarking. Although several concepts of PLC have been proposed in the literature, research in this area lacks a structural analytical approach for effective comparison. This paper has proposed an approach to assist project teams in PLC. There are three portions in this approach. First, alternative processing paths embedded in each compared process's flowchart are identified. Then, proper pairs of processing paths from compared flowcharts are selected for processing sequence comparison. Finally, the processing sequence comparison is performed on each derived pair of processing paths. Equipped with the proposed PLC approach, project teams can easily understand the differences between their own operations and partners' operations.

Advanced planning and scheduling (APS) and enterprise planning system (ERP) planning reference models for Personal Computer assembly industry: A process perspective

“…Because ARIS integrate data, organization and function through control view, and could express important relevant business information clearly by EPC. Therefore, it is more appropriate for constructing business process to adopt ARIS (Aichele et al, 1999;Ou-Yang and Chang, 2000;Juan and Ou-Yang, 2005). Here we show EPC elements in Table 1.…”

Business process design: Process comparison and integration

“…Several researches have pointed out that naming conflicts and granularity conflicts are two main obstacles to realize automatic process comparison and integration (Juan and Ou-Yang 2005;Sun et al 2006). Naming conflicts mean that equivalent activities have different names and granularity conflicts mean that corresponding activities are defined in several views at different levels of granularity.…”

“…The analysis of interrelationship between activities is omitted. Juan and Ou-Yang (2005) applied string coding and comparison to analyze the process logic differences between business process models. Juan (2006) developed an algorithm to search out the alternative process paths in a flowchart and measure the similarity degree of activities contained in process paths compared.…”

A String Comparison Approach to Process Logic Differences between Business Process Models

“…Juan and Ou-Yang [4] developed an algorithm to search out the alternative process paths in a flowchart and the process segments in a process path. And then, the semantic similarity degree (SSD) is used to measure the similarity degree of activities contained in compared process paths or process segments.…”

“…String coding and string comparison have played an important role in these applications. This research just intends to applying the string coding and comparison techniques to automate the difference analysis of processing sequence and processing mode, which is a semi-automated work in Juan and Ou-Yang [4]. As shown in Fig.…”