A proposed instrument for assessing organizational citizenship behavior in BFSI companies in India

Habeeb, Shaad

doi:10.1080/23311975.2019.1625702

Cited by 24 publications

(47 citation statements)

References 28 publications

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“…Habeeb [24] which consisted of 19 items from five scales, such as altruism (4 items), sportsmanship (5 items), conscientiousness (3 items), courtesy (3 items), and civic virtue (4 items). Reliability is calculated using Cronbach's Alpha with a reliability coefficient of 0, 0,923.…”

Section: Research Instrumentmentioning

confidence: 99%

The Influence of Meaningful Work and Organizational Citizenship Behavior on Job Performance of Employees in PT X Mojokerto

Safitri

Sulistiyorini

2022

KSS

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Level of performance in a particular job is crucial because it can make a major contribution to the sustainability of the company. The purpose of this research was to examine how meaningful work and organizational citizenship behavior influence employee performance. This research used a quantitative approach and data were collected using the Individual Work Performance Questionnaire, Organizational Citizenship Behavior, and Work and Meaning Inventory. The sample of this research included 86 employees who worked at PT. X in Mojokerto who were recruited using simple random sampling. The analysis techniques used in this research were the instrument test, descriptive test and classical assumption test. The results revealed that meaningful work had no significant effect on performance (p = 0.77 > 0.05). However, the results showed that organizational citizenship behavior had a significant influence on performance (p < 0.05). The findings on the simultaneous effect of meaningful work and organizational citizenship behavior on performance revealed significant results (p < 0.05). It is recommended that future studies examine other variables that may play a role in improving performance, such as job satisfaction and leadership. Keywords: job performance, organizational citizenship behavior, meaningful work

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Section: Research Instrumentmentioning

confidence: 99%

The Influence of Meaningful Work and Organizational Citizenship Behavior on Job Performance of Employees in PT X Mojokerto

Safitri

Sulistiyorini

2022

KSS

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“…Organizational citizenship behaviors protect organizations from destructive and undesired behaviors and increase the leaning to cooperate and share information among nurses, and develop sense of responsibility among them (Hossain, 2020). Staff nurses who practice Organizational citizenship behaviors are willing to cooperate and increase their engagement beyond the set duties and rewards provided by the organization with the intention of achieving more significant goals (Habeeb, 2019). So that this study was concerned with assessing knowledge sharing and its relation to organizational citizenship behaviors as perceived by staff nurses at Benha University Hospital.…”

Section: Significance Of the Studymentioning

confidence: 99%

Knowledge Sharing and its relation to Organizational Citizenship Behaviors as Perceived by Staff Nurses

Ibrahim

Kamel

Ibrahim

2022

Journal of Nursing Science Benha University

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Background: Building a knowledge sharing culture is necessary for staff nurses to enhance their organizational citizenship behaviors. Aim of study: Was to assess knowledge sharing and its relation to organizational citizenship behaviors as perceived by staff nurses. Research design: A descriptive correlational design was used. Setting: The study was conducted at all critical care units in Benha University Hospital. Subject: A convenience sample consisted of (200) staff nurses who are responsible for providing direct nursing care activities to patients in the above-mentioned study setting and have at least three years of job experience. Tools of data collection: Two tools were used for data collection; first tool: knowledge sharing questionnaire, and the second tool: organizational citizenship behaviors questionnaire. Results: 89.5% of staff nurses had a high perception level of knowledge sharing and 87.0% had high level of organizational citizenship behaviors. Conclusion: There was a highly statistically significant correlation between knowledge sharing and organizational citizenship behaviors. Recommendations: Enhance staff nurses' awareness of knowledge sharing and organizational citizenship behaviors by conducting educational programs, workshops, and conferences to improve outcomes related to patients and the organization.

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“…The Indian BFSI sector is highly competitive and employees are under increasing pressure to meet stringent targets. As the attrition rate is high, the increase in pressure exerted by managers on existing employees to achieve stringent targets and be effective performers has been manifold (Habeeb, 2019). In an attempt to achieve their targets, managers may engage in behaviour that can be classified as abusive.…”

Section: Samplementioning

confidence: 99%

A temporal study on subordinate’s response to destructive leadership: voice withdrawal as a conflict coping mechanism

Pandey

Nambudiri

Selvaraj

et al. 2021

IJCMA

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Purpose The literature on destructive leadership has largely ignored the perspective of the subordinate, especially in terms of conflict coping mechanisms. This study aims to integrate research on destructive leadership and subordinates’ voice behaviour as a conflict coping mechanism. Drawing on the social exchange, conservation of resources and social identity theories, it argues that destructive leadership negatively affects employees’ voice behaviour and that this relationship is moderated by subordinate personality and organization climate. Design/methodology/approach The proposed model was tested on a sample of 275 professionals working in the banking and insurance sector in India using a temporal research design with data collected in two phases six months apart. Partial least squares structural equation modelling was used for data analysis. Findings The results support the main effect relationship between destructive leadership and subordinates’ voice behaviour and the moderation of subordinates’ personality and organizational climate. Temporal analysis indicates that the nature of some relationships changed across the two time periods. Practical implications A greater understanding of destructive leader behaviour and resultant coping strategies of subordinates is likely to provide insights for managers facing such situations. The findings of this study will inform the creation of redressal and voice mechanisms in organizations. Originality/value This is among the first studies to examine the impact of negative forms of leadership on subordinates’ conflict coping mechanisms using a temporal lag design across two time periods.

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A proposed instrument for assessing organizational citizenship behavior in BFSI companies in India

Cited by 24 publications

References 28 publications

The Influence of Meaningful Work and Organizational Citizenship Behavior on Job Performance of Employees in PT X Mojokerto

The Influence of Meaningful Work and Organizational Citizenship Behavior on Job Performance of Employees in PT X Mojokerto

Knowledge Sharing and its relation to Organizational Citizenship Behaviors as Perceived by Staff Nurses

A temporal study on subordinate’s response to destructive leadership: voice withdrawal as a conflict coping mechanism

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