1996
DOI: 10.1108/14635779610153336
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A quality assessment instrument for multi‐criteria decision support software

Abstract: Presents the findings concerning a search for an objective way of assessing the quality of commercially‐available, multi‐criteria decision support software. As hardware prices continue to decline, consumers are spending relatively large sums of money on software. There is a powerful need for decision makers to justify these cash outlays based on the impact on the quality of the decisions made using multi‐criteria tools. After a thorough literary search for such an assessment uncovered the lack of field‐tested … Show more

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Cited by 9 publications
(4 citation statements)
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References 12 publications
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“…Despite the many DSSs developed in the wastewater management, the chance of Decision Support Systems failing to meet the challenge of real-world problems is reported to be high and even the criteria for judging whether a DSS has been successful or not are often a matter of discussion (e.g. Zapatero, 1996;Newman et al, 1999;Giupponi, 2007). There is therefore a widely-recognised need to develop new decision support tools in this field, with greater attention to the context specific needs of the users and which can be tangibly applied to solve practical situations.…”
Section: Decision Support Systemsmentioning
confidence: 99%
“…Despite the many DSSs developed in the wastewater management, the chance of Decision Support Systems failing to meet the challenge of real-world problems is reported to be high and even the criteria for judging whether a DSS has been successful or not are often a matter of discussion (e.g. Zapatero, 1996;Newman et al, 1999;Giupponi, 2007). There is therefore a widely-recognised need to develop new decision support tools in this field, with greater attention to the context specific needs of the users and which can be tangibly applied to solve practical situations.…”
Section: Decision Support Systemsmentioning
confidence: 99%
“…Giupponi [16] states that despite the many DSS developed in the field of environmental management, the risk of such systems failing to meet the challenge of real-world problems is reported to be high, as greater attention should be given to the needs of potential users and to the identification of the concrete application contexts. Even the criteria for judging whether a DSS has been successful or not, are often a matter for discussion [17][18][19].…”
Section: Introductionmentioning
confidence: 99%
“…Giupponi (2007) states that despite the many DSSs developed in the field of environmental management, the risk of such systems failing to meet the challenge of real-world problems is reported to be high, and even the criteria for judging whether a DSS has been successful or not are often a matter for discussion (e.g. Newman and others 1999;Zapatero 1996;Uran and Janssen 2003). Giupponi (2007) emphasized that there is a widely recognized need to develop new support tools for decision-making in this field, with greater attention to the needs of potential users and to identification of the application context.…”
Section: Challengesmentioning
confidence: 99%