A reprise of TQM practices among construction enterprises in Nigeria

Babatunde, Yomi

doi:10.1108/tqm-01-2021-0018

Cited by 3 publications

(2 citation statements)

References 55 publications

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“…Therefore, the analysis is valid, and a relationship exists between employee development and empowerment and TQM practices. This result aligns with existing studies conducted by Babatunde (2022) and Zakaria et al (2018), who claimed that by allowing every person to engage in the advancement and enhancement of the institution, total quality management is an approach to management that has a significant connection to employee empowerment and development.…”

Section: Hypothesizes Testing Resultssupporting

confidence: 89%

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Success Factors of Total Quality Management (TQM) Practices: A Case Study of University of Technology and Applied Sciences (UTAS) in the Sultanate of Oman

Al-Qayoudhi,

Mustafa Kamal,

Said

2024

PaperASIA

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The aim of this study is to examine the Total Quality Management (TQM) procedures at the University of Technology and Applied Science (UTAS). This involves assessing variables such as top management commitment, continuous improvement, employee development and empowerment, and strategic management. Subsequently, the study seeks to determine the essential success factors for implementing the TQM system at UTAS. A questionnaire was created involving TQM at a higher education institution in Oman, specifically focusing at UTAS. It consists of demographic information, top management commitments, continuous improvements, employee development and empowerment, and strategic management. As part of the study's convenient sampling technique, 300 fully completed questionnaires from seven Colleges of Technology functioning within UTAS were gathered. The TQM procedures were evaluated in conjunction with factor analysis which was conducted using the t-test. The survey reveals that there is a significant relationship between TQM practices and top management commitment, continuous improvement, employee development and empowerment, and strategic planning. The study highlights quality as the most crucial method in higher education, sheds light on the essential success factors for implementing TQM at UTAS and provides future improvements in various areas of operations for UTAS.

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Section: Hypothesizes Testing Resultssupporting

confidence: 89%

“…Moreover, to successfully implement TQM, staff must learn the necessary skills (Zakaria et al, 2018). Consequently, the associated recognition of quality's significance results in a stronger employee dedication to TQM practices (Babatunde, 2022).…”

Section: Conceptual Frameworkmentioning

confidence: 99%

Success Factors of Total Quality Management (TQM) Practices: A Case Study of University of Technology and Applied Sciences (UTAS) in the Sultanate of Oman

Al-Qayoudhi,

Mustafa Kamal,

Said

2024

PaperASIA

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Influence of Organisational Culture on Total Quality Management Implementation in the Australian Construction Industry

et al. 2022

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This study explores the relationship between organisational culture and total quality management (TQM) implementation in Australia, with the purpose of identifying the particular culture that dominants the Australian construction industry, and distinguishing which cultures determine the successful implementation of TQM. Although the application of the competing values framework (CVF) for evaluating organisational culture (OC) in the construction industry has been studied by some scholars, research into OC and its impact on TQM procedures in connection to the CVF in project-based industries such as construction has received less attention. Thus, this research intends to determine the relationship between OC and TQM regarding the CVF in the Australian construction industry. The research methodology used the validated organisational culture assessment instrument (OCAI) CVF to frame OC, and TQM practices identified from the literature review. An online questionnaire was distributed through Qualtrics, whereby 42 valid responses representing various construction organisations in Australia were analysed through IBM SPSS Statistics 26 through endorsing k-means cluster analysis, and analysis of variance. The findings support that Australian construction organisations are dominated by the market and external focused cultures according to the CVF of organisational classification. Furthermore, the findings acknowledge that organisations that are dominated by hierarchical cultural characterises could provide an unfavourable environment for the successful implementation of TQM. Whilst an organisation that obtains a mix of cultures, specifically with the adhocracy and market cultures dominating could provide a favourable environment for the successful implementation of TQM.

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Identifying the critical success factors of total quality management implementation in manufacturing industry of Pakistan: an exploratory factor analysis

Wassan

Memon

Mari

et al. 2023

J APPL RES TECH ENG

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Total quality management (TQM) is a management philosophy that focuses on continuous quality improvement across all parts of a company. Its key goals are to satisfy customers and stay in business. As a result, it's critical to identify the elements that lead to successful TQM implementation. This study also proposed a framework that helps organizations in their success. To achieve this goal, various critical success factors (CSFs) that contribute to organizational growth success were identified. The major purpose of this research is to identify critical success factors for TQM implementation in the manufacturing industry. For this aim, the study was deployed from an extensive literature review, and the questionnaire was used as a research instrument to specify the essential CSFs in different manufacturing industries. Around 300 questionnaires were issued to top management of manufacturing enterprises in Sindh Pakistan (both public and commercial sectors). The structured survey received 82 valid responses, which were then analyzed by using factor analysis. Finally, the study's findings highlighted the five CSFs (customer satisfaction, employee involvement, training and education, continuous improvement, employee encouragement, and service quality) as the most important aspects in building an effective framework for successful TQM adoption in manufacturing industries. The findings of this study will assist senior management in the implementation of a TQM program and resource allocation that will produce the greatest results in terms of increased returns and stakeholder value.

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A reprise of TQM practices among construction enterprises in Nigeria

Cited by 3 publications

References 55 publications

Success Factors of Total Quality Management (TQM) Practices: A Case Study of University of Technology and Applied Sciences (UTAS) in the Sultanate of Oman

Success Factors of Total Quality Management (TQM) Practices: A Case Study of University of Technology and Applied Sciences (UTAS) in the Sultanate of Oman

Influence of Organisational Culture on Total Quality Management Implementation in the Australian Construction Industry

Identifying the critical success factors of total quality management implementation in manufacturing industry of Pakistan: an exploratory factor analysis

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