A review of knowledge management about theoretical conception and designing approaches

Gao, Tingwei; Chai, Yi; Liu, Yi

doi:10.1108/ijcs-08-2017-0023

Cited by 64 publications

(62 citation statements)

References 31 publications

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“…Notwithstanding the flourishing interest in KM discipline, KM concept still remains vague, as there is no widely accepted definition of KM (Ode and Ayavoo, 2020). Although there are several different approaches to the conception of KM, there is an agreement among scholars that KM represents a process (Gao et al, 2018). The existing literature offers a vast number of KM processes.…”

Section: Introductionmentioning

confidence: 99%

Information technology and knowledge sharing for better health care: an emerging economy context

Turulja

Činjarević

Veselinović

2020

JKM

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Purpose The present study aims to explore “what” type of knowledge is shared, “how” it is shared and what information and communication tools are used to share knowledge among health-care professionals in the context of emerging “digital laggard” country in the South-Eastern European region (i.e. Bosnia and Herzegovina [B&H]). Design/methodology/approach This study applies the qualitative research methodology and thematic analysis for collecting, analysing and interpreting data. Primary data is collected using semi-structured interviews (n = 9). Key informants are employees of the main primary health-care institution in the capital of B&H. Findings The results indicate that knowledge sharing among primary health-care practitioners is the interplay of formal and informal exchange of knowledge, facilitated by both traditional communication media (face-to-face interaction) and ICT-based tools. In regards to ICT tools, our findings suggest that instant messing applications (predominantly Viber) are viewed as common media for sharing tacit knowledge within a community of practice. Research limitations/implications This study is limited to one emerging digital laggard country; thus, future research regarding ICT-based knowledge sharing in other emerging digital laggard countries is welcomed. Originality/value In the context of “digital laggard”, societies, informal, spontaneous and dynamic system of social interactions can be a successful substitute for ICT-based formalised and structured system of knowledge sharing.

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Section: Introductionmentioning

confidence: 99%

Information technology and knowledge sharing for better health care: an emerging economy context

Turulja

Činjarević

Veselinović

2020

JKM

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“…In line with the above, Al-Busaidi and Olfman (2017) define knowledgesharing capability as the seamless capacity to disseminate and circulate relevant information, ideas, recommendations and expertise through repositories or networking. Knowledge sharing and knowledge transfer have often been used interchangeably in the literature (Gao, Chai, and Liu 2018;Paulin and Suneson 2012) and this study adopts the term knowledge sharing and the corresponding definitions. It is essential, therefore, that firms create network systems for the development and circulation of knowledge among employees, both formally and informally.…”

Section: Knowledge-sharing Capabilitymentioning

confidence: 99%

The Mediating Role of Knowledge Sharing on Social Capital and Product Innovation among Tourism SMEs

Pooe

Munyanyi

2021

SABR

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Purpose: The aim of this study was to investigate the mediating role of knowledge sharing on social capital and product innovation among tourism SMEs in Zimbabwe. Design/methodology/approach: A quantitative approach was adopted in this study and data was collected using an online survey, from owners and managers of small and medium enterprises in the tourism industry. The respondents were drawn using a simple random sampling technique from a database created and maintained by the Zimbabwe Tourism Authority of Sanganai/Hlanganani World Tourism Expo participants. Covariance-based structural equation modelling was used to analyse the data and test the hypotheses proposed. Findings: The study found that both interorganisational trust and social reciprocity enhance product innovation in the tourism sector. It was also revealed that knowledge-sharing capability partially mediates the relationship between interorganisational trust and social reciprocity and product innovation. Research limitations/implications: By focusing on interorganisational trust and social reciprocity, this study was limited to the relational dimension of social capital, and this offers scope for future research. More research needs to be undertaken to explore the role of interorganisational trust and social reciprocity across other dimensions of social capital other than the relational attributes. It is also necessary to conduct longitudinal studies to capture variations in time and across sectors using more robust measures. Originality/value: The study expands on the existing line of scholarly work by providing a social dimension of the antecedents of product innovation. The findings suggest in the wake of resource limitation, firms in Zimbabwe may rely on interorganisational trust and social reciprocity to foster superior product innovation. In this knowledge-intensive business environment, this study also adds value by providing empirical evidence for the mediating role of knowledge-sharing capability in the relationship between interorganisational trust and social reciprocity, and product innovation.

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“…Son las encargadas de adquirir el conocimiento básico y especifico de los diferentes procesos, tareas, cargos para su posterior ejecución [5] [7] 2. Son las encargadas de crear, mantener y alterar con su comportamiento variables ambientales como el clima organizacional [31]. 3.…”

Section: C) Personasunclassified

Direccionamiento estratégico, una estrategia organizacional con alto impacto en el desarrollo laboral

Gutiérrez-Suárez

Rozo-Sánchez

Flórez-Garay

2019

AiBi Revista de Investigación, Administración e Ingeniería

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A review of knowledge management about theoretical conception and designing approaches

Cited by 64 publications

References 31 publications

Information technology and knowledge sharing for better health care: an emerging economy context

Information technology and knowledge sharing for better health care: an emerging economy context

The Mediating Role of Knowledge Sharing on Social Capital and Product Innovation among Tourism SMEs

Direccionamiento estratégico, una estrategia organizacional con alto impacto en el desarrollo laboral

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