“…Mouton (2010) notes that, although programme evaluation was introduced into South Africa by international funding organisations, it was not until this practice was accepted and amalgamated in public service policy documents and frameworks that a culture of evaluation emerged. As such, using the NDP's concept of a developmental and capable state, the Department of Planning, Monitoring and Evaluation (DPME), as the organ of state responsible for the planning, monitoring and evaluation (Abrahams, 2015), endorses performance monitoring and evaluation as a key management intervention that should enhance public service capacity and increase the impact of service delivery interventions (DPME, 2014). A key initiative of the aforementioned department has been to introduce the outcomes approach which emphasises linking inputs and activities to outputs and outcomes (Phillips, 2012).…”