A Review of the Methodological Misconceptions and Guidelines Related to the Application of Structural Equation Modeling: A Malaysian Scenario

Memon, Mumtaz Ali; Ting, Hiram; Ramayah, T.; Chuah, Francis; Cheah, Jun‐Hwa

doi:10.47263/jasem.1(1)01

Cited by 173 publications

(157 citation statements)

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“…The quality of samples selected by using this approach depends on the accuracy of subjective interpretations which constitutes a typical sample ( Valliant and Dever, 2018 ). We employed this technique following the goal of this research is to achieve theory generalization, as the complete sampling frame is not available in the given context ( Memon et al, 2017 ; Hulland et al, 2018 ). The questionnaire was shared in Facebook messenger group, WhatsApp group, the LinkedIn group with a request to fill those out.…”

Section: Methodsmentioning

confidence: 99%

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Uzir

Jerin

Halbusi

et al. 2020

Heliyon

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Customer is considered as the king in the world of business. The issue of customer satisfaction in electronics home appliances has received greater attention from academics and practitioners. In other words, customer satisfaction is a vital consideration in marketing. With the development of technology, new and innovative electronic home appliances are available in the market. Customers purchase and use the costly electronic home appliances where the satisfaction issue is an important concern. In Bangladesh, working families find the electronic home appliance very necessary. Companies offer state-of- the-art appliances for customers' household works. Therefore, the study intends to investigate the effect of product quality (PQ), quality of service (SQ) and perceived value on customer satisfaction (CS). In addition, this study also seeks this relationship shaped by customer's perceived value (CPV) as a key mechanism and interacted by social media usage. A total of 300 households were selected on a judgmental basis from Dhaka city in Bangladesh using a structured questionnaire. Collected data were CB-SEM (AMOS-v24) and SPSS. The findings showed PQ and SQ have positive effects on CS; SQ affects, but PQ does not affect CPV. CPV has a mixing mediating effect on SQ and CS relationship and PQ and CS relationship. Importantly, the positive impact of PQ, SQ and CPV is greater on customers who exhibit higher social media use. The conceptual framework was buttressed by EDT theory. The study contributed to contextual and theoretical knowledge in regards to home appliances. The practicing managers can collect an insight of customer satisfaction for their business.

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Section: Methodsmentioning

confidence: 99%

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Uzir

Jerin

Halbusi

et al. 2020

Heliyon

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“…The tests for reliability and convergent validity are presented in Table 1 . This research employed composite reliability to assess reliability, and values more than 0.7 were considered sufficient [ 67 , 68 ]. Convergent validity evaluates the degree to which items are related to the construct as theoretically conceptualised.…”

Section: Resultsmentioning

confidence: 99%

“…Convergent validity evaluates the degree to which items are related to the construct as theoretically conceptualised. Convergent validity was tested using the item loadings and the average variance extracted (AVE) for each construct [ 67 , 68 ]. Table 1 shows the results of the measurement model.…”

Section: Resultsmentioning

confidence: 99%

Impact of Multifaceted Workplace Bullying on the Relationships between Technology Usage, Organisational Climate and Employee Physical and Emotional Health

Iftikhar

Qureshi

Qayyum

et al. 2021

IJERPH

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This research article investigates the effect of organisational climate and technology usage on employees’ physiological and emotional health damage resulting from face-to-face bullying and cyberbullying at the workplace. Furthermore, we investigated emotional intelligence as a coping strategy to moderate employee physiological and emotional health damage. The research used a quantitative research design. A five-point Likert-scale questionnaire was used to collect data from a multistage sample of 500 officials from Pakistan’s four service sectors. Results revealed that organisational climate and technology usage are negatively related to face-to-face bullying and cyberbullying at the workplace. At the same time, workplace bullying adversely affects an employee’s emotional and physiological health. However, emotional intelligence can reduce an employee’s emotional health damage due to workplace bullying. Thus, we suggest incorporating emotional intelligence training at the workplace to minimise the devastating effects of face-to-face bullying and cyberbullying on employees’ physical and emotional health.

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“…The first part was the respondent's profile, while the second part consisted of six 7-point Likert scales adapted from previous studies including image fit, community services, physical appearance, social environment, entertainment services, and QOL [8,9,17]. Before data collection, we adopted a back translation process and invited experts to examine the questionnaire to establish face validity, and conducted a pre-test to check semantics to make sure it was easy for residents to understand the meaning of the scales [56].…”

Section: Data Collection and Instrumentsmentioning

confidence: 99%

“…The AVE values of all constructs were above 0.50. In Table 2, the HTMT of each construct were from 0.553 to 0.802, all under the requirement of 0.9 [56].…”

Section: Measurement Model Assessmentmentioning

confidence: 99%

How Sport Tourism Event Image Fit Enhances Residents’ Perceptions of Place Image and Their Quality of Life

Hsu

Chen

et al. 2020

Sustainability

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This study developed an exploration model for sport event image fit to predict and explain the place image and quality of life in order to achieve sustainable development goals in rural communities. To validate the model, 294 valid resident responses from a rural community that hosted a sporting event in Taiwan were analyzed with partial least squares structural equations modeling (PLS-SEM). The results showed that image fit contributes to the social environment, entertainment services, and quality of life; four place image dimensions had a significantly positive effect on quality of life. The exploration model was validated, contributing to the knowledge related to Sustainable Development Goals 3 and 11.

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A Review of the Methodological Misconceptions and Guidelines Related to the Application of Structural Equation Modeling: A Malaysian Scenario

Cited by 173 publications

References 0 publications

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

Impact of Multifaceted Workplace Bullying on the Relationships between Technology Usage, Organisational Climate and Employee Physical and Emotional Health

How Sport Tourism Event Image Fit Enhances Residents’ Perceptions of Place Image and Their Quality of Life

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