2023
DOI: 10.4018/978-1-6684-8671-9.ch004
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A Review on Intelligent Library Services and Systems

Abstract: The chapter includes a comprehensive review of relevant published literature from the past five years. Through this review, the chapter explores the use of emerging technology-based services and systems such as intelligent libraries, recommender systems, fuzzy logic, and recommender system chatbots in the field of library and information science. The aim of this review is to provide up-to-date insights and information for professionals and researchers interested in utilizing these technologies to improve libra… Show more

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Cited by 2 publications
(3 citation statements)
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“…The literature reviews discuss the potential of AI implementation in libraries and how it can be used to solve library problems. Some studies have also been conducted on the application of AI in university libraries, including AI in Iran, a taxonomy study (Asemi and Asemi, 2018), human rights protection and AI (Miao, 2019), AI emergence (Omehia and Mmejim, 2020), robots in libraries (Guth and Vander Meer, 2017;Tella, 2020;Yao et al, 2015;Yueh et al, 2020), AI for cataloging (Schreur, 2020), AI to recommend books to users (Xiao and Gao, 2020), AI for service (Chen and Shen, 2019), library chatbots (Allison, 2012), AI for shelving and inventory processes (Zurek et al, 2013), AI in reference services (Honghai, 2020) and AI for classification (Phillips and Chen, 2017). Some of these included case studies of libraries' AI project initiatives.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The literature reviews discuss the potential of AI implementation in libraries and how it can be used to solve library problems. Some studies have also been conducted on the application of AI in university libraries, including AI in Iran, a taxonomy study (Asemi and Asemi, 2018), human rights protection and AI (Miao, 2019), AI emergence (Omehia and Mmejim, 2020), robots in libraries (Guth and Vander Meer, 2017;Tella, 2020;Yao et al, 2015;Yueh et al, 2020), AI for cataloging (Schreur, 2020), AI to recommend books to users (Xiao and Gao, 2020), AI for service (Chen and Shen, 2019), library chatbots (Allison, 2012), AI for shelving and inventory processes (Zurek et al, 2013), AI in reference services (Honghai, 2020) and AI for classification (Phillips and Chen, 2017). Some of these included case studies of libraries' AI project initiatives.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Because of the many review papers relating to AI applications in libraries, some researchers have proposed a taxonomy for describing AI applications in library systems. Asemi and Asemi (2018) employed exploratory factor analysis to identify the AI techniques that are most applicable in libraries; they identified four criteria: including expert systems, decision support systems and recommender systems, intelligent data mining systems, and natural language processing systems. Asemi et al.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Several studies have addressed the use of AI applications in libraries (Mogali, 2014; Tally, 2016; Asemi and Asemi, 2018; Vijayakumar and Sheshadri, 2019; Omame and Alex-Nmecha, 2020; Asemi et al. , 2021; Das and Islam, 2021), and empirical studies have examined university and library environments and the awareness and perceptions of librarians with regard to AI (Ex Libris, 2018; Cox et al.…”
Section: Introductionmentioning
confidence: 99%