“…Supply chain management examines more broadly not only processes but series of processes between organizations, includes discussing relationships with suppliers and customers and the use of latest technology in designing systems, guaranteeing quality, delivering goods, and providing services (Simatupang, 2010). Supply chain management contains activities that can facilitate the movement of goods and information flow from raw materials to customer's final destination, and helps companies improve relationship between suppliers and customers to produce high quality products at lower costs (Chuang & Shaw, 2005), facilitates product movement through supply chain, manages the flow of related information, manages business relationships with customers and suppliers and other partners in supply chain, and creates customer value to achieve customer satisfaction and loyalty (Burca et al, 2005), consists of activities involved in delivering products from raw materials to finished products to deliver to consumers, include sourcing of raw materials and parts, manufacturing and assembly, warehousing and inventory tracking, order reception and order management, distribution in all channels, shipping to customers, and information systems needed to monitor all these activities (Lummus & Vokurka, 1999).…”