“…Amongst these studies are the inclusion of environmental considerations in lending decisions (Thompson, 1998), bank image (Lymperopoulos et al., 2012), adoption level of green banking tools (Kumar & Prakash, 2019), and IGB (Bryson et al., 2016). However, recent reviews of past literature on green banking over a 24 year period (1995 to March 2019) indicate that banking has not been properly explored (only 178 articles), and theoretical studies are more popular than empirical ones (Sarma & Roy, 2020). As awareness by banking customers concerning environmental issues continues to increase, an examination of green banking is necessary (Bryson et al., 2016; Lymperopoulos et al., 2012).…”