2021
DOI: 10.3390/bdcc5040057
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A Semantic Web Framework for Automated Smart Assistants: A Case Study for Public Health

Abstract: The COVID-19 pandemic elucidated that knowledge systems will be instrumental in cases where accurate information needs to be communicated to a substantial group of people with different backgrounds and technological resources. However, several challenges and obstacles hold back the wide adoption of virtual assistants by public health departments and organizations. This paper presents the Instant Expert, an open-source semantic web framework to build and integrate voice-enabled smart assistants (i.e., chatbots)… Show more

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Cited by 27 publications
(18 citation statements)
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References 45 publications
(54 reference statements)
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“…The use of AI to synthesize new scientific knowledge that did not exist previously is a groundbreaking achievement that must be emphasized (Gil, 2022). Moreover, ontologies are used with great success in education and smart assistant applications (Sermet and Demir, 2021) as they allow to formulate the representation of a learning domain by specifying all concepts involved, relations between concepts, and properties and conditions that exist (Stancin et al, 2020;Grivokostopoulou et al, 2019). With AI integration, ontologies can be used in intelligent educational systems as a common vocabulary for multi-agent systems, as a chain between heterogeneous educational systems, and e-learning or e-tutoring tools (Salem and Cakula, 2012).…”
Section: Ontology Design Methodologiesmentioning
confidence: 99%
“…The use of AI to synthesize new scientific knowledge that did not exist previously is a groundbreaking achievement that must be emphasized (Gil, 2022). Moreover, ontologies are used with great success in education and smart assistant applications (Sermet and Demir, 2021) as they allow to formulate the representation of a learning domain by specifying all concepts involved, relations between concepts, and properties and conditions that exist (Stancin et al, 2020;Grivokostopoulou et al, 2019). With AI integration, ontologies can be used in intelligent educational systems as a common vocabulary for multi-agent systems, as a chain between heterogeneous educational systems, and e-learning or e-tutoring tools (Salem and Cakula, 2012).…”
Section: Ontology Design Methodologiesmentioning
confidence: 99%
“…The main objective of the survey was to validate the real potential of IVAs and to guide users in choosing the best personal assistant for real-life scenarios. According to the 6th article [18] , the method used for the virtual assistant to understand is a "semantic web framework". This framework involves the usage of ontologies, which are structured vocabularies that define relationships between concepts, to enable the virtual assistant to understand and respond to natural language queries, related to public health.…”
Section: Sourcesmentioning
confidence: 99%
“…AI techniques can support healthcare professionals in a wide range of tasks. For theses, Sermet et al proposed the creation of an informatory assistant for COVID-19 (chatbot) based on the Centers for Disease Control and Prevention (CDC) data in order to demonstrate the framework's usage (Sermet 2021). Essa et al Proposed an efficient IFHDS approach using encryption algorithms in a distributed aspect among different cloud platforms to improves the performance of processing health data (Essa 2019…”
Section: Representative Approaches Based On Intelligent Framework For...mentioning
confidence: 99%